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NectarDesk VS uContact

Compare NectarDesk VS uContact and see what are their differences

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NectarDesk logo NectarDesk

Call center software in the cloud

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • NectarDesk Landing page
    Landing page //
    2023-06-19
  • uContact Landing page
    Landing page //
    2022-08-06

NectarDesk videos

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uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to NectarDesk and uContact)

NectarDesk

uContact

Communication
25 25%
Communication
75% 75
Enterprise Communication
50 50%
Enterprise Communication
50% 50
VoIP
0 0%
VoIP
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NectarDesk and uContact

NectarDesk Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing NectarDesk and uContact, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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