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Based on our record, CallTrackingMetrics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use a third-party service like callrail or calltrackingmetrics. There are many competitors to those two as well to pick from. Source: about 3 years ago
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Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
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Invoca - Call tracking & analytics software