nanoRep
Issuetrak
AzureDesk
Kapdesk
Vision Helpdesk
Deskun
EvantoDesk
Vtiger Help Desk
Alphachat.ai
Simplify360
Gladly
Intercom
Khoros Marketing
Cognigy.AI
Twilio Autopilot
Action.ai
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.
The value the product provides:
Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.
Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.
Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
nanoRep Alphachat.aiIssuetrak - Issue tracking software for help desk and customer service
Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
AzureDesk - Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!
Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
