Software Alternatives & Reviews

My Customer Cloud VS BoldDesk

Compare My Customer Cloud VS BoldDesk and see what are their differences

My Customer Cloud logo My Customer Cloud

My Customer Cloud provides a live chat solution complete with API, allowing you to completely...

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • My Customer Cloud Landing page
    Landing page //
    2023-02-01
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

My Customer Cloud

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

My Customer Cloud features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

My Customer Cloud videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to My Customer Cloud and BoldDesk)
CMS
100 100%
0% 0
Customer Support
8 8%
92% 92
LMS
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using My Customer Cloud and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

My Customer Cloud mentions (0)

We have not tracked any mentions of My Customer Cloud yet. Tracking of My Customer Cloud recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing My Customer Cloud and BoldDesk, you can also consider the following products

LibraryH3lp - LibraryH3lp provides a flexible, affordable customer service software platform for libraries, educators, and non-profits that combines website chat, texting, email, and knowledge bases.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chatroll - Chatroll is the leading provider of interactive tools for social publishers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community