Software Alternatives, Accelerators & Startups

mRemoteNG VS HelpDesk

Compare mRemoteNG VS HelpDesk and see what are their differences

mRemoteNG logo mRemoteNG

mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
  • mRemoteNG Landing page
    Landing page //
    2022-03-23
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

mRemoteNG features and specs

No features have been listed yet.

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

mRemoteNG videos

mRemoteNg | Perfect SSH Tool for Linux Administrators | Tech Arkit

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Category Popularity

0-100% (relative to mRemoteNG and HelpDesk)
Remote Desktop
100 100%
0% 0
Help Desk
0 0%
100% 100
SSH
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare mRemoteNG and HelpDesk

mRemoteNG Reviews

10 Best PuTTY Alternatives To Try in 2024
mRemoteNG is a free, open-source remote connection manager that originates from a lesser-known project named mRemote. Its core strength is its support for multiple protocols, including RDP, VNC, SSH, Telnet, HTTP/HTTPS, and rlogin.
10 Best PuTTY Alternatives for SSH Remote Connection
Each application under this system has a multi-focus, with the mRemoteNG offering multi-tab plus multi-protocol features. It supports multiple remote sessions underpinned by a tabbed interface.
Source: www.tecmint.com
Top 12 BEST SSH Clients For Windows – Free PuTTY Alternatives
mRemoteNG is a version of mRemote with additional features and bugs fixed. It is an application created by combining multiple protocols. This open-source application is a tabbed remote connections manager.
Top 10 Best MobaXterm Alternatives for Windows, macOS & Linux In 2021
mRemoteNG is a fork of the current mRemote schedule, which includes a series of improvements to make it better than its predecessor. This SSH client supports several protocols like RDP, VNC, ICA, SSH, telnet, HTTP, HTTPS, RLogin and raw sockets. Among its star features is that it has the capability to deal with tabs, in order to have numerous open SSH sessions at the same...
Best Putty Alternatives for SSH Clients for Windows (FREE!)
mRemoteNG is a open-source, multi-tabbed, multi-protocol, remote connection management software that was forked from mRemote. Some notable features of mRemoteNG include the following:
Source: www.pcwdld.com

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, mRemoteNG should be more popular than HelpDesk. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

mRemoteNG mentions (21)

  • Ask HN: Alternative to Putty for Multiple Sites?
    Been awhile since I had Windows as a daily driver for work, but years ago I used to use mRemoteNG https://mremoteng.org/. It was awesome, as I could bookmark SSH and RDP connections in one place, it also had tabs. - Source: Hacker News / about 2 months ago
  • VNC / RDP Tool recommendation for non-technical folk
    Https://mremoteng.org Tools or options > Security> encrypt ur creds. Source: 12 months ago
  • As a SysAdmin, what’s your favorite tool?
    mRemoteNG - My old boss let me go years without telling me about this perfect bit of software. Multi-tabbed connections manager that let's you use multiple connection methods! It's quite handy to have all the relevant connections all in a folder with everything ready to do. I even use it at home now! Source: about 1 year ago
  • Go To Software/Tools for Programmers
    One I haven't seen mentioned yet that I use quite a bit is mremote NG to keep track of remote systems and the logins for them. Pretty handy. Source: about 1 year ago
  • Best Remote Desktop Software?
    If you have direct connection or VPN connection try using mRemoteNG Https://mremoteng.org/. Source: over 1 year ago
View more

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 11 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

What are some alternatives?

When comparing mRemoteNG and HelpDesk, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MobaXterm - Enhanced terminal for Windows with X11 server, tabbed SSH client, network tools and much more

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Chrome Remote Desktop - The easy way to remotely connect with your home or work computer, or share your screen with others.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.