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mobi. Connect VS ServiceMax

Compare mobi. Connect VS ServiceMax and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

mobi. Connect logo mobi. Connect

An app for drivers that talks to dispatch and gives them real-time updates on jobs. Get a free demo to see it in action.

ServiceMax logo ServiceMax

ServiceMax Field Service Suite delivers comprehensive mobile capabilities on devices like iPhone/iPad, BlackBerry, Windows Mobile and Android-based smartphones by leveraging location technologies, rich media and social content and instant connectivit
  • mobi. Connect Landing page
    Landing page //
    2021-07-22
  • ServiceMax Landing page
    Landing page //
    2023-10-08

mobi. Connect features and specs

No features have been listed yet.

ServiceMax features and specs

  • Comprehensive Functionality
    ServiceMax offers a broad range of features including work order management, scheduling, parts inventory, and analytics, making it a one-stop solution for field service management.
  • Mobile Accessibility
    The platform includes robust mobile support, allowing field technicians to access and update information in real-time from remote locations, which enhances productivity.
  • Scalability
    ServiceMax is designed to scale with your business, accommodating everything from small operations to large enterprises with complex field service needs.
  • Integration Capabilities
    It integrates well with other Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems, enhancing overall business process efficiency.
  • Analytics and Reporting
    The platform offers powerful analytics and reporting tools that help businesses understand their field service operations and make data-driven decisions.

Possible disadvantages of ServiceMax

  • High Cost
    ServiceMax can be expensive, particularly for smaller businesses or startups with limited budgets, possibly making it less accessible for such enterprises.
  • Complex Implementation
    The comprehensive nature of the software means that implementation can be complex and time-consuming, requiring significant effort and resources.
  • User Training Requirements
    Given its wide array of features, thorough user training is necessary to ensure that staff can effectively utilize the platform, which can incur additional costs and time.
  • Customization Constraints
    While the platform offers a wide range of features, businesses with unique needs may find customization limited or challenging to accomplish.
  • Dependence on Salesforce
    ServiceMax is built on the Salesforce platform, meaning businesses that do not already use Salesforce could face additional integration hurdles and expenses.

Analysis of ServiceMax

Overall verdict

  • ServiceMax is generally considered a good choice for organizations looking for field service management solutions.

Why this product is good

  • ServiceMax is highly regarded for its robust feature set, which includes work order management, inventory management, and maintenance scheduling. Its integration with Salesforce allows for seamless CRM functionality, and users often highlight its intuitive user interface and strong analytics capabilities.

Recommended for

    ServiceMax is best suited for medium to large enterprises that require comprehensive field service solutions, particularly those that already use Salesforce or need advanced analytics and reporting features. It is widely used in industries such as manufacturing, energy, and telecommunications.

mobi. Connect videos

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ServiceMax videos

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ServiceMax Mobile for Android

More videos:

  • Review - ServiceMax Community

Category Popularity

0-100% (relative to mobi. Connect and ServiceMax)

mobi. Connect

ServiceMax

Sales Force Automation
3 3%
Sales Force Automation
97% 97
Field Service Management
2 2%
Field Service Management
98% 98
Sales Automation
3 3%
Sales Automation
97% 97
Work Management
4 4%
Work Management
96% 96

User comments

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What are some alternatives?

When comparing mobi. Connect and ServiceMax, you can also consider the following products

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

ManageMart - Cloud Field Service Management software is a best-in-class solution that can help your business to grow. Invoicing, Estimating, Scheduling, Billing & Routes.

Oracle Siebel Field Service - Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings.

Synchroteam - Synchroteam cloud based Field Service Management solution optimize costs, dispatch, scheduling and reporting.

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