Software Alternatives & Reviews

Midnight VS BoldDesk

Compare Midnight VS BoldDesk and see what are their differences

Midnight logo Midnight

Midnight provide Ghost blog hosting with zero setup.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Midnight Landing page
    Landing page //
    2021-09-28
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Midnight features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Midnight videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Midnight and BoldDesk)
Blogging
100 100%
0% 0
Customer Support
0 0%
100% 100
CMS
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Midnight and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Midnight should be more popular than BoldDesk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Midnight mentions (6)

  • Newsletter software
    I run https://getmidnight.com if you need any help with getting setup we provide Ghost hosting for blogs & newsletters. Source: over 2 years ago
  • Any recommended hosting solutions for Ghost?
    Hi I created https://getmidnight.com for managed Ghost hosting - please take a look at let me know if you have any questions. Source: over 2 years ago
  • Unable to subscribe
    Please see configuration instructions here: https://ghost.org/docs/config/#mail - remember there are two lots of mail setting in Ghost. Transactional emails are sent through SMTP and bulk email newsletters are set via Mailgun's API which you can configure in the Ghost dashboard (Mailgun is the only option for this). Mailgun is pay as you go and costs $0.80 per 1000 emails and there are some free emails included... Source: almost 3 years ago
  • Considering Ghost Pro Upgrade- question about themes
    If you are looking for a more affordable way of using a custom theme with Ghost why not take a look at Midnight (https://getmidnight.com) for managed Ghost hosting from $15p/m. Disclaimer - I created Midnight so any questions please ask! Source: about 3 years ago
  • Can I accept subscription payments with Stripe on self-hosted Ghost ?
    Or if you wanted a cheaper alternative to Ghost(Pro) try Midnight - https://getmidnight.com. Source: about 3 years ago
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BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Midnight and BoldDesk, you can also consider the following products

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Makers Rocket - Helping Makers Kickstart by publishing stories

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!