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Microsoft Bot Framework VS ServiceNow

Compare Microsoft Bot Framework VS ServiceNow and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Microsoft Bot Framework logo Microsoft Bot Framework

Framework to build and connect intelligent bots.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Microsoft Bot Framework Landing page
    Landing page //
    2023-06-15
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Microsoft Bot Framework videos

+ Add

Let’s build a knowledgeable chatbot with Microsoft Bot Framework Azure Bot Services | BRK1037

More videos:

  • Tutorial - Microsoft Bot Framework Tutorial & Azure Bot Service Intro | Create a Chatbot

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Microsoft Bot Framework and ServiceNow)

Microsoft Bot Framework

ServiceNow

Chatbots
100 100%
Chatbots
0% 0
Help Desk
0 0%
Help Desk
100% 100
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Microsoft Bot Framework and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Bot Framework and ServiceNow

Microsoft Bot Framework Reviews

Top 20 Replika Alternatives for AI Chatbots
Bot Framework also supports integration with various messaging platforms like Skype, Facebook, and Slack as well as support for a variety of programming languages. Overall Bot Framework Bot Framework provides a comprehensive collection of software and services to assist in designing and managing chatbots which makes it a great choice for both businesses and developers who...
Source: artificialintelligencejournal.com

ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, Microsoft Bot Framework should be more popular than ServiceNow. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Bot Framework mentions (5)

  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • MS Teams Message Extension not working on test server[Cloud]
    I have developed MS Teams Message Extension using Java[Spring Boot] and registered the bot in Botframework Development portal[https://dev.botframework.com/]. It is working fine in local. I tested in local environment using a tunneling application named localtunnel. I tested the extension in MS Teams. Source: about 2 years ago
  • APIs/Saas for building chat bots?
    Maybe this will fit your needs? Microsoft Bot Framework - https://dev.botframework.com/. Source: over 2 years ago
  • Looking to learn about creating a more complex bot/adding features to a bot I already run
    This library (also Node.Js) lets you connect to The Microsoft Bot Framework. Source: over 2 years ago
  • Top 30 Microsoft Azure Services
    Besides building informational chatbots using QnA Maker, Azure also provides a larger Bot Service for developing more sophisticated chatbots. Transactional chatbots perform operations such as accessing and modifying internal IT documents and databases and dynamic and context aware chatbots can be used as virtual assistants. Bot Framework is an SDK that lets developers create these kinds of chatbots using their... - Source: dev.to / almost 3 years ago

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing Microsoft Bot Framework and ServiceNow, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Botpress - Open-source platform for developers to build high-quality digital assistants

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Amazon Lex - Harness the power behind Amazon Alexa for your own conversational apps.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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