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Microsoft Bot Framework VS Five9

Compare Microsoft Bot Framework VS Five9 and see what are their differences

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  3. » Reviews
  4. » Alternatives

Microsoft Bot Framework logo Microsoft Bot Framework

Framework to build and connect intelligent bots.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Microsoft Bot Framework Landing page
    Landing page //
    2023-06-15
  • Five9 Landing page
    Landing page //
    2023-05-12

Microsoft Bot Framework videos

+ Add

Let’s build a knowledgeable chatbot with Microsoft Bot Framework Azure Bot Services | BRK1037

More videos:

  • Tutorial - Microsoft Bot Framework Tutorial & Azure Bot Service Intro | Create a Chatbot

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Microsoft Bot Framework and Five9)

Microsoft Bot Framework

Five9

Chatbots
100 100%
Chatbots
0% 0
Communication
0 0%
Communication
100% 100
Chatbot Platforms & Tools
100 100%
Chatbot Platforms & Tools
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Microsoft Bot Framework and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft Bot Framework and Five9

Microsoft Bot Framework Reviews

Top 20 Replika Alternatives for AI Chatbots
Bot Framework also supports integration with various messaging platforms like Skype, Facebook, and Slack as well as support for a variety of programming languages. Overall Bot Framework Bot Framework provides a comprehensive collection of software and services to assist in designing and managing chatbots which makes it a great choice for both businesses and developers who...
Source: artificialintelligencejournal.com

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Microsoft Bot Framework should be more popular than Five9. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft Bot Framework mentions (5)

  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • MS Teams Message Extension not working on test server[Cloud]
    I have developed MS Teams Message Extension using Java[Spring Boot] and registered the bot in Botframework Development portal[https://dev.botframework.com/]. It is working fine in local. I tested in local environment using a tunneling application named localtunnel. I tested the extension in MS Teams. Source: about 2 years ago
  • APIs/Saas for building chat bots?
    Maybe this will fit your needs? Microsoft Bot Framework - https://dev.botframework.com/. Source: over 2 years ago
  • Looking to learn about creating a more complex bot/adding features to a bot I already run
    This library (also Node.Js) lets you connect to The Microsoft Bot Framework. Source: over 2 years ago
  • Top 30 Microsoft Azure Services
    Besides building informational chatbots using QnA Maker, Azure also provides a larger Bot Service for developing more sophisticated chatbots. Transactional chatbots perform operations such as accessing and modifying internal IT documents and databases and dynamic and context aware chatbots can be used as virtual assistants. Bot Framework is an SDK that lets developers create these kinds of chatbots using their... - Source: dev.to / almost 3 years ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Microsoft Bot Framework and Five9, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Botpress - Open-source platform for developers to build high-quality digital assistants

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Amazon Lex - Harness the power behind Amazon Alexa for your own conversational apps.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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