ModerateKit brings AI powered moderation Gainsight Customer Community platform.
Topic and Reply Moderation Our moderation tools triage, review all posts. Then approve, mark as spam or trash based on your specific Community Guidelines. You can even give ModerateKit your internal guidelines or edge cases for moderation. On top of your Community Rules or Code of Conduct, ModerateKit adds additional moderation for spam, NSFW and other abuse detection, such as; unwanted commercial or advertising type posts.
Topic and Reply Optimization ModerateKit will optimize your community topics and replies to improve quality of the content improving layout, spelling, grammar and auto-translations for non-English content.
Auto-Reply Bot Our Auto-Reply Bot, currently in beta can reply to posts on your community. You supply the Bot with company and product “Knowledge”, this gives the bot context to help with answering questions asked across your community.
ModerateKit: Making Gainsight Communities Self Serve Again!
Amazon Comprehend - Discover insights and relationships in text
Moderation API - Content moderation is tedious and time-consuming. The Moderation API uses artificial intelligence to analyze, detect, extract and even cover up all the kinds of data you rely on. Spend less time moderating with an AI-powered solution.
FuzzyWuzzy - FuzzyWuzzy is a Fuzzy String Matching in Python that uses Levenshtein Distance to calculate the differences between sequences.
spaCy - spaCy is a library for advanced natural language processing in Python and Cython.
Google Cloud Natural Language API - Natural language API using Google machine learning
OpenNLP - Apache OpenNLP is a machine learning based toolkit for the processing of natural language text.