parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Travel Butler (iOS) - Knows what to pack, where to eat and what to see
Sendcloud - The all-in-one shipping platform for e-commerce
Tabiko - A chat-based concierge app for traveling in Japan
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Menu In Pictures - A crowdsourced map for restaurant menus
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.