While customers are into their buyer’s journey their mind is filled with many queries or questions. And to get all the answers they might reach you at the different channels available. But they might not wait for your reply and move to another product or competitor’s website. Since you don’t want to lose your potential customers, here’s what you can do. You can assemble all the relevant queries or frequently asked questions from your customers and make a section on your product page that answers all those FAQs. This will encourage your customers to complete their buyer’s journey by purchasing a product. Mconnect Advanced Product FAQ Extension for Magento 2 displays all the queries and questions most frequently asked by creating a well-organized knowledgeable FAQ section. This FAQ section will answer all the common queries of your customers. The extension has an option to display the FAQs separately on the CMS page or on the product page itself. The admin can customize the various settings and display the position of the extension via backend. With the use of WYSIWYG, admin can add images, blocks, widgets, and prepare questions and answers easily. Also, you can enable search functionality on a separate FAQ page so that it would be easy for your customers to find answers.

The process of preparing an email address for general use or email outreach is commonly referred to as “Warming Up” an inbox, where you take a number of steps to ensure that an email address does not become deactivated, blacklisted, or automatically marked as spam when it begins to send outgoing messages to other recipients.

Warming Up an email inbox essentially is recreating the way a typical person will use an email address. Just by using your email address normally, you are ‘warming up’ your inbox by sending outgoing mail to other existing users. When you are reading your emails, starring/favoriting certain messages, and engaging in email threads with multiple other email addresses, you are building up your domain reputation in a way that shows that your account is being controlled by a real human being and is not being used to send out unsolicited emails that are trying to mislead/scam/defraud any other real people using their email inbox.