Software Alternatives, Accelerators & Startups

Maze VS User Interviews

Compare Maze VS User Interviews and see what are their differences

Maze logo Maze

Beautiful & actionable analytics for InVision prototypes

User Interviews logo User Interviews

User Interviews is a tool to recruit participants for product tests and market research.
  • Maze Landing page
    Landing page //
    2023-10-10
  • User Interviews Landing page
    Landing page //
    2023-04-30

Maze features and specs

  • Ease of Use
    Maze provides an intuitive and user-friendly interface, making it accessible to designers and researchers with varying levels of expertise.
  • Comprehensive Analytics
    The platform offers detailed analytics and actionable insights, helping users make data-driven decisions for improving their designs.
  • Fast Feedback
    Users can quickly obtain feedback from testers thanks to Maze's rapid testing capabilities, which helps accelerate the design iteration process.
  • Integration Capabilities
    Maze seamlessly integrates with tools like Figma, Sketch, and Adobe XD, allowing users to directly import their prototypes for testing.
  • Remote Usability Testing
    The platform supports remote usability testing, enabling teams to gather insights from a wider audience without geographic constraints.
  • Collaborative Features
    Maze includes collaborative features that allow team members to work together, share feedback, and streamline the design process.

Possible disadvantages of Maze

  • Pricing
    Some users may find the pricing model expensive, especially for smaller teams or individual designers.
  • Learning Curve for Advanced Features
    While the basic functions are easy to use, there may be a learning curve associated with mastering the more advanced features and analytics.
  • Limited Free Plan
    The free plan comes with limitations in terms of the number of responses and available features, which may not meet the needs of all users.
  • Internet Dependency
    Since Maze is a cloud-based tool, an uninterrupted internet connection is required, which could be a drawback in areas with unstable connectivity.
  • Customization Limitations
    Some users may find the level of customization for test questions and workflows to be limited compared to other, more advanced UX research tools.

User Interviews features and specs

  • Large Participant Pool
    User Interviews offers access to a diverse and extensive participant pool, making it easier to find suitable candidates for research.
  • Simplified Recruitment Process
    The platform streamlines the recruitment process, helping researchers save time and reduce the administrative burden associated with finding and scheduling participants.
  • Variable Incentives Management
    User Interviews allows researchers to manage different types of incentives (e.g., cash, gift cards) to attract participants, offering flexibility and reducing overhead.
  • Advanced Filtering Options
    The platform provides advanced filtering options to help researchers narrow down candidates by demographics, professional background, and more, ensuring the right participants are selected.
  • Automated Scheduling
    User Interviews features automated scheduling tools, which synchronize with calendars and communicate with participants, reducing the complexity of arranging meetings.

Possible disadvantages of User Interviews

  • Cost
    User Interviews can be relatively expensive, especially for smaller teams or solo researchers, which may be a barrier to entry for some users.
  • Platform Learning Curve
    New users or those unfamiliar with the platform may face a learning curve when navigating and utilizing all the features offered by User Interviews.
  • Participant Availability
    Despite the large participant pool, there can be cases where specific participant criteria are challenging to meet, potentially delaying the research process.
  • Service Limitations
    The platform may not offer all the specific types of user research needed (e.g., longitudinal studies, in-person focus groups), which can limit its applicability for certain projects.
  • Dependence on Internet Stability
    The effectiveness of online interviews and the platform itself is highly dependent on internet stability, which may pose issues in locations with poor internet connectivity.

Analysis of User Interviews

Overall verdict

  • User Interviews is generally considered a good choice for those looking to recruit participants for user research. Its comprehensive features, reliable support, and positive user reviews make it a recommended tool in the market. While some users have noted that pricing can be a factor to consider, the overall value provided by its robust toolset and participant pool make it a worthwhile investment.

Why this product is good

  • User Interviews is a popular platform for user research and participant recruitment. It is praised for its ease of use, extensive participant database, and efficient recruitment process. Researchers benefit from its intuitive interface and the ability to quickly find diverse and high-quality participants for studies across various demographics. Additionally, the platform offers integration with popular research tools and provides robust support, making it a versatile choice for both academic and commercial research projects.

Recommended for

  • User experience researchers needing to conduct remote or in-person studies.
  • Product teams looking to gain insights into user behavior and preferences.
  • Market researchers who require access to a wide array of demographics.
  • Entrepreneurs and startups aiming to test product concepts and usability features.

Maze videos

The Maze Runner - Movie Review

More videos:

  • Review - Circuit Maze Review - with Tom Vasel
  • Review - Magic Maze Review - with Tom Vasel

User Interviews videos

User Interviews Review: A Legit Way to Make $50-200 an Hour for Your Opinion?

More videos:

  • Review - User Interviews: 5 Tips & Tricks For UX Researchers
  • Review - User Interviews Done Right

Category Popularity

0-100% (relative to Maze and User Interviews)
User Experience
44 44%
56% 56
Design Tools
100 100%
0% 0
UX Research
0 0%
100% 100
Usability Testing
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Maze and User Interviews

Maze Reviews

Crowd vs Maze: A Comprehensive Comparison of User Research Platforms
Thinking of hopping on Maze and a secondary user feedback that might cost you over $150 monthly? Well, think again. With Crowd, you get all of this without breaking the bank. Merge quantitative data (like CSAT and NPS scores) with qualitative insights (user testing feedback) for a comprehensive understanding of user experience and customer sentiment.
11 Hotjar alternatives and competitors in 2024
Maze doesn’t yet offer the ability to host fully-integrated moderated tests. The current moderated research solutions include Interview Studies to help you gain insight from users faster. Maze also offers Clips, enabling you to get deeper insights into your tester’s pain points, feelings, and processes without the need for additional resources for a facilitator to be present.
Source: maze.co
Maze vs UXtweak: Which is the better tool?
👀 Looking to Switch to UXtweak but Locked into Maze subscription? If you’re currently subscribed to Maze but want to explore what UXtweak has to offer, we have a special deal for you! We will provide free access to UXtweak for the remaining duration of your Maze subscription. No need to worry about extra costs or initiating a new procurement process. Simply reach out to us...
5 Best UXtweak Alternatives
Maze is also a cloud-based software and is designed to help businesses test prototypes, marketing campaigns, user feedback, and design ideas.

User Interviews Reviews

We have no reviews of User Interviews yet.
Be the first one to post

Social recommendations and mentions

Based on our record, User Interviews seems to be a lot more popular than Maze. While we know about 17 links to User Interviews, we've tracked only 1 mention of Maze. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Maze mentions (1)

User Interviews mentions (17)

  • I need local playtesters for tabletop games [DFW]
    If you have a bit more budget, you can also recruit participants from online panels (like userinterviews.com or respondent.io). For an incentive, you can screen the right people to participate in your playtest. Keep in mind you will need to do some vetting and make sure you're not getting "professional" participants. Source: about 2 years ago
  • B2b user testing
    I used userinterviews.com recently for a really specific type of targeted user and was impressed with their ability to get folks. It isn't cheap, and I don't know if it would work in other cases, but I would suggest checking it out. Source: over 2 years ago
  • Where do you guys get user testers for a reasonable fee?
    Userinterviews.com is where we typically go, but it's still costly (~75 per participant, depending on recruiting needs). Source: over 2 years ago
  • Thoughts on userinterviews.com?
    Hey! Does anyone have experience with userinterviews.com for getting feedback? Wondering if the price is worth it for validating my idea and talking with users who fit my target profile. Are there any other good options? Source: over 2 years ago
  • Can users themselves fill out empathy maps, problem statements, personas, etc?
    PMs constantly pay people to do interviews with them, via usertesting.com, userinterviews.com, etc. Not sure if I'm missing something here. Source: over 2 years ago
View more

What are some alternatives?

When comparing Maze and User Interviews, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Respondent - Respondent helps you find any target audience in the world for in-person and remote research studies across all research methods including interviews, focus groups, surveys, and more. Respondent works with any research tool you already use.

Adobe XD - Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 

Lookback - See how people really use your app

Sprig - Delivering locally-sourced, seasonal, sustainable lunches and dinners.