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MaxContact VS Hosted Predictive Dialer

Compare MaxContact VS Hosted Predictive Dialer and see what are their differences

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MaxContact logo MaxContact

We specialise in contact centre software built by industry professionals giving you a better by design solution.

Hosted Predictive Dialer logo Hosted Predictive Dialer

Hosted Predictive Dialer allows callers to log on and then call out to the list of numbers, monitors how many people pick up and makes multiple dials to make sure someone will answer, and tracks the length of each conversation.
  • MaxContact Landing page
    Landing page //
    2023-10-07
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MaxContact features and specs

  • User-Friendly Interface
    MaxContact offers an intuitive and easy-to-navigate interface, making it accessible for users with varying levels of technical expertise. This helps in reducing the learning curve and increases productivity.
  • Comprehensive Reporting
    The platform provides extensive reporting features, enabling users to access detailed analytics and insights. This aids in making informed decisions and optimizing contact center operations.
  • Scalability
    MaxContact is highly scalable, allowing businesses to expand their contact center capabilities as needed, without the need for extensive upgrades or overhauls of the existing system.
  • Advanced Dialer Options
    The solution includes advanced dialer technology such as predictive, progressive, and power dialing, which enhances efficiency in managing call volumes and improves agent productivity.
  • Robust Security Measures
    MaxContact prioritizes data security with features like encryption, access controls, and compliance with industry standards, ensuring that sensitive information is well protected.

Possible disadvantages of MaxContact

  • Customization Limitations
    While MaxContact offers a wide range of features, some users may find limitations in customizing the platform to meet specific business needs, which can hinder certain tailored workflows.
  • Integration Challenges
    Some users might experience difficulties integrating MaxContact with existing CRM or other enterprise systems, which can lead to inefficiencies or require additional IT resources.
  • Cost Considerations
    For smaller businesses, the cost of implementing and maintaining MaxContact can be a concern, as it may require a significant financial investment relative to their budget.
  • Learning Curve for Advanced Features
    Although the basic interface is user-friendly, mastering the more advanced features and configurations can take time and training, especially for teams without dedicated IT support.
  • Limited Offline Functionality
    MaxContact primarily functions online, which can become a disadvantage if there are connectivity issues or if users need an offline contingency plan for continued operations.

Hosted Predictive Dialer features and specs

No features have been listed yet.

MaxContact videos

+ Add

F30 Genting TOUGE with old Continental MaxContact 6 review

More videos:

  • Review - Continental - MaxContact (MC6) - Multi-functional Tread
  • Review - CONTINENTAL MaxContact MC6 Tyre Wet Braking Test vs MC5

Hosted Predictive Dialer videos

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Category Popularity

0-100% (relative to MaxContact and Hosted Predictive Dialer)

MaxContact

Hosted Predictive Dialer

Communication
65 65%
Communication
35% 35
Auto Dialer
62 62%
Auto Dialer
38% 38
Office & Productivity
60 60%
Office & Productivity
40% 40
CRM
61 61%
CRM
39% 39

User comments

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What are some alternatives?

When comparing MaxContact and Hosted Predictive Dialer, you can also consider the following products

VoipInvite - Cost effective SIP Service and VoIP Trunk Provider, specializing in Voice Broadcast with PSTN Access and SIP service implementation

DialSmith Perception Analyzer - Perception Analyzer is a fully modernized dial testing research solution with support for the latest operating systems and high-resolution displays.

Mojo Dialer -  Mojo Dialer is an all-in-one prospecting system.

Autodialer - Call center software solutions by TCMS offers efficient software for call centers such as autodialers , predictive dialers & automated dialing software, interactive voice response, IVR software, voip, computer telephony integration (cti) & IVR voice…

ICTBroadcast - ICTBroadcast is multi tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting.

TouchStar Dialler - TouchStar Dialer is an outbound dialer and contact center solution providing features and functionalities you need to operate a contact strategy.

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