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Mantis Bug Tracker VS Userback

Compare Mantis Bug Tracker VS Userback and see what are their differences

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Mantis Bug Tracker logo Mantis Bug Tracker

Mantis Bug Tracker is a free and open source, web-based bug tracking system.

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • Mantis Bug Tracker Landing page
    Landing page //
    2021-10-16
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

Mantis Bug Tracker

Website
mantisbt.org
Pricing URL
-
$ Details
Platforms
-
Release Date
2006 February
Edit details

Userback

Website
userback.io
Pricing URL
Official Userback Pricing
$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Edit details

Mantis Bug Tracker features and specs

No features have been listed yet.

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Mantis Bug Tracker videos

+ Add

Mantis Bug Tracker Tutorial

More videos:

  • Tutorial - Mantis Bug Tracker Tutorial YouTube
  • Demo - Mantis Bug Tracker Demo

Userback videos

+ Add

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to Mantis Bug Tracker and Userback)

Mantis Bug Tracker

Userback

Project Management
100 100%
Project Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Task Management
100 100%
Task Management
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

User comments

Share your experience with using Mantis Bug Tracker and Userback. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mantis Bug Tracker and Userback

Mantis Bug Tracker Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
Mantis Bug Tracker (BT) is an open source issue tracker that has been around for quite some time now. It is a very easy-to-use tool that comes in the form of a web application but also has a mobile version. Implemented in PHP, the installation process is very simple. To demo their software, you can check out their own internal bug tracker. Website: www.mantisbt.org
Source: mopinion.com

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Userback might be a bit more popular than Mantis Bug Tracker. We know about 3 links to it since March 2021 and only 3 links to Mantis Bug Tracker. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mantis Bug Tracker mentions (3)

  • Alternative to Peppermint ticketing? (Simple and free)
    I use https://mantisbt.org/ Mantis, no need of Docker. Source: over 1 year ago
  • Bug Tracker - Shared Hosting
    Perhaps Mantis Bug Tracker? Admittedly I've never installed/used it myself, but looks to be built using PHP so might work on shared hosting. Source: almost 2 years ago
  • Free ticketing tool
    We use MantisBT at work. Simple, just a trouble ticket tracker, no bells and whistles, which is exactly what we wanted (along with a REST API I was able to integrate it into the app so that users don't even have to open the site). Source: about 2 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

What are some alternatives?

When comparing Mantis Bug Tracker and Userback, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Marker.io - Visual feedback and bug reporting tool for websites

Redmine - Flexible project management web application

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

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