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ManageEngine RecoveryManager Plus VS BeyondTrust Remote Support

Compare ManageEngine RecoveryManager Plus VS BeyondTrust Remote Support and see what are their differences

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Remote support software that just works. Securely access attended or unattended computers from anywhere. featured
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ManageEngine RecoveryManager Plus logo ManageEngine RecoveryManager Plus

RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

BeyondTrust Remote Support logo BeyondTrust Remote Support

BeyondTrust Remote Support is remote desktop access, service desk, and collaboration software for Windows, Mac, Linux, iOS (iPad, iPhone), and Android devices.
  • ManageEngine RecoveryManager Plus Landing page
    Landing page //
    2020-03-24

Why choose RecoveryManager Plus?

  • Exchange Online Backup
  • On-premises Exchange Backup
  • Quick and easy deployment
  • Automated incremental backups
  • Export mailbox data to PST
  • Item-level restorations
  • Cross-platform restorations
  • Point-in-time restoration
  • Stay compliant
  • Delegate backup jobs
  • Manage your notifications

30-day free trial - Download and try RecoveryManager Plus free for 30 days. Test out every feature, like backing up, restoring, and exporting mailboxes to PST files, for any number of mailboxes. Support is included in your trial if you need any assistance.

  • BeyondTrust Remote Support Landing page
    Landing page //
    2023-09-19

ManageEngine RecoveryManager Plus features and specs

  • Comprehensive Backup and Recovery
    RecoveryManager Plus provides extensive backup options for attributes, objects, and Group Policy Objects (GPOs), ensuring that all essential components of an Active Directory environment are covered.
  • Granular Recovery
    The tool allows for granular recovery, enabling users to restore individual attributes, objects, or entire units without impacting the rest of the system.
  • Automated Backups
    Automated backup schedules can be set, allowing organizations to ensure regular, timely backups without manual intervention.
  • Easy-to-Use Interface
    RecoveryManager Plus offers a user-friendly interface, making it easy for administrators to navigate and perform backup and recovery tasks.
  • Compliance and Reporting
    The solution includes detailed compliance and reporting features, helping organizations to meet regulatory requirements and maintain transparency in backup operations.
  • Non-Intrusive
    Backups and restores are non-intrusive, minimizing disruption to end users and ensuring business continuity.

BeyondTrust Remote Support features and specs

  • Comprehensive Security Features
    BeyondTrust Remote Support offers robust security features including multi-factor authentication, SSL encryption, and detailed audit trails to ensure secure remote access.
  • Advanced Integration
    The platform integrates seamlessly with various ITSM, CRM, and other IT management tools, enhancing its utility in complex IT environments.
  • Cross-Platform Capabilities
    Supports a wide range of operating systems including Windows, macOS, Linux, iOS, and Android, providing flexibility in heterogeneous environments.
  • Real-Time Collaboration
    Offers real-time support collaboration features such as session transfer, session sharing, and team chat, which improve efficiency and problem resolution time.
  • Unattended Access
    Allows for unattended remote access, enabling technicians to solve issues even when the end-user is not present, enhancing productivity.
  • Customization Options
    Provides extensive customization options to align with specific business workflows and branding requirements.

Possible disadvantages of BeyondTrust Remote Support

  • Cost
    The pricing for BeyondTrust Remote Support can be high compared to other remote support solutions, potentially making it less accessible for smaller businesses.
  • Complexity
    The extensive features and customization options can lead to a steeper learning curve for new users, requiring dedicated training and resources.
  • Resource Intensive
    The software can be resource-intensive, leading to potential performance issues on older systems or lower-spec environments.
  • Occasional Connectivity Issues
    Some users report intermittent connectivity issues which can disrupt the support process and reduce efficiency.
  • Limited Trial Period
    The trial period offered for evaluation might not be sufficient to explore all features thoroughly, limiting the ability to fully understand the product's capabilities before purchase.
  • Support Response Time
    There have been reports about slower response times from customer support, which can be a concern during critical situations.

Analysis of ManageEngine RecoveryManager Plus

Overall verdict

  • Overall, ManageEngine RecoveryManager Plus is a strong choice for organizations seeking a reliable and efficient solution for Active Directory backup and recovery. Its advanced features and ease of use make it suitable for both small and large enterprises.

Why this product is good

  • ManageEngine RecoveryManager Plus is considered a good software solution because it offers comprehensive Active Directory backup and recovery features. It provides automated and incremental backups, ensuring minimal data loss. The tool allows for granular recovery of AD objects, enabling quick restoration of deleted or modified objects without needing to restore the entire directory. In addition, its user-friendly interface and detailed reports help IT administrators manage AD environments more efficiently. The software is also known for its ability to perform cross-platform migration, aiding in seamless transitions between different Windows Server environments.

Recommended for

  • IT administrators who require a dependable AD backup and recovery tool.
  • Organizations looking to enhance their data protection strategies.
  • Businesses planning to migrate to newer Windows Server environments and needing comprehensive data migration support.
  • Enterprises that need quick and granular recovery options to reduce downtime.

Analysis of BeyondTrust Remote Support

Overall verdict

  • Yes, BeyondTrust Remote Support is generally considered a good choice for organizations looking for a secure, versatile, and robust remote support solution. It comes highly recommended for its rich set of features, strong security measures, and positive user feedback.

Why this product is good

  • BeyondTrust Remote Support is highly regarded due to its comprehensive security features, robust remote access capabilities, and its ability to support a wide variety of platforms and devices. It provides secure, efficient remote support to resolve IT issues quickly, ensuring minimal disruption to business operations. It stands out for its seamless integration with existing systems, support for compliance with various security standards, and tools that enhance collaboration among support teams.

Recommended for

  • IT departments in need of secure remote support solutions
  • Enterprises requiring compliance with strict security and privacy standards
  • Organizations supporting a wide range of devices and operating systems
  • Businesses looking to improve efficiency and collaboration in technical support teams

ManageEngine RecoveryManager Plus videos

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Conociendo ManageEngine RecoveryManager Plus | ManageEngine LATAM

BeyondTrust Remote Support videos

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How Bomgar Remote Support Software Works?

Category Popularity

0-100% (relative to ManageEngine RecoveryManager Plus and BeyondTrust Remote Support)

ManageEngine RecoveryManager Plus

BeyondTrust Remote Support

Monitoring Tools
73 73%
Monitoring Tools
27% 27
Remote Desktop
0 0%
Remote Desktop
100% 100
Backup & Restore
100 100%
Backup & Restore
0% 0
Remote PC Access
0 0%
Remote PC Access
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine RecoveryManager Plus and BeyondTrust Remote Support

ManageEngine RecoveryManager Plus Reviews

We have no reviews of ManageEngine RecoveryManager Plus yet.
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BeyondTrust Remote Support Reviews

Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
BeyondTrust Remote Support allows technical support teams to securely access and troubleshoot any remote device on any platform, located anywhere in the world. And all from the same solution.
Source: hackernoon.com

What are some alternatives?

When comparing ManageEngine RecoveryManager Plus and BeyondTrust Remote Support, you can also consider the following products

Heroku Enterprise - Heroku Enterprise is a flexible IT management for developers that lets them build apps using their preferred languages and tools like Ruby, Java, Python and Node.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

SECDO - SECDO offers automated endpoint security and incident response solutions

GoToAssist - RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Lastpass - LastPass is an online password manager and form filler that makes web browsing easier and more secure.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

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