Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
OpenStartup.dev
Open Startups
Product Market Fit Toolkit
Open Startup List
Starter Story
Oye Startups
Startup Snapshot
Startup Stash
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
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Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, OpenStartup.dev seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is called open startup.. you can see a list at https://openstartup.tm. - Source: Hacker News / 9 months ago
I don't know about _fully open_, but I think Buffer is an example of a company that shares unusually much. https://buffer.com/resources/revenue-dashboard/ There's some sort of list at https://openstartup.tm/ but I think a lot of companies listed there are open with only select pieces of info. Both of these are about public sharing though. Employee sharing is trickier to know from the outside. Perhaps Valve... - Source: Hacker News / almost 2 years ago
- https://openstartup.tm/ pros: if you're an early adopter, it's nice to know how the service you're investing time in is doing financially. One of the biggest risks of choosing a new/unknown service, as a consumer, is that it will fail/close and you'll have to migrate somewhere else. I think the open company movement has other benefits as well. Behind just financials, but companies sharing their employee... - Source: Hacker News / about 2 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Open Startups - Open startups with their metrics, interviews, and stories
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Product Market Fit Toolkit - Measure your product-market fit using data you already have
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Open Startup List - Get some insights on incredible startups