Software Alternatives, Accelerators & Startups

Malcolm App VS Eraser

Compare Malcolm App VS Eraser and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

Eraser logo Eraser

Eraser is an advanced security tool (for Windows), which allows you to completely remove sensitive...
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Eraser Landing page
    Landing page //
    2022-10-26

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Eraser

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Eraser features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Eraser videos

No Eraser videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Malcolm App and Eraser)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Customer Service
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Eraser.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Eraser. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Eraser seems to be more popular. It has been mentiond 53 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Eraser mentions (53)

  • SSD Wipe
    For my drives at work, I use Eraser. It'll let you wipe entire drives or just unallocated space. A single pass of all zeroes is sufficient (listed as British HMG IS5 (Baseline) (1 pass)" in the program. Source: 12 months ago
  • How to post on internet anonymously ?
    If you're really paranoid, try something like https://eraser.heidi.ie/ to delete any files from your computer permanently in case you think your laptop or computer might be searched. Source: about 1 year ago
  • Completely Wipe an Old Hard Drive: DBAN Alternatives?
    I usually have my drive accessible on a windows box and use https://eraser.heidi.ie/ to fill up all the unused space with pseudorandom data at 1 pass. I call that good for my usage. Source: about 1 year ago
  • How to wipe a partition?
    Use Eraser https://eraser.heidi.ie it overwrites the data; you can set how many times you want it to do. Depending a how big the drive is it could take a long time. Source: about 1 year ago
  • i want to shred, i'm looking for a good file shredder software, if anyone is using one and can give me some advice it will be great
    The one I have used and recommend is Eraser: Https://eraser.heidi.ie/. Source: about 1 year ago
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What are some alternatives?

When comparing Malcolm App and Eraser, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Active@ KillDisk - Active@ KillDisk allows you to destroy all data on hard and floppy drives completely, excluding any possibility of future recovery of deleted files and folders.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Darik's Boot and Nuke - Erase hard drives, desktops, laptops or servers free with a Darik's Boot and Nuke (DBAN) download. Try it now.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

WipeFile - WipeFile erases files and folders secure and fast.