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Macrium Reflect VS SolarWinds MSP Manager

Compare Macrium Reflect VS SolarWinds MSP Manager and see what are their differences

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Macrium Reflect logo Macrium Reflect

Macrium Software - the creators of Macrium Reflect backup, imaging and cloning software.

SolarWinds MSP Manager logo SolarWinds MSP Manager

SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.
  • Macrium Reflect Landing page
    Landing page //
    2023-09-16
  • SolarWinds MSP Manager Landing page
    Landing page //
    2023-09-28

Macrium Reflect features and specs

  • User-Friendly Interface
    Macrium Reflect Free offers an intuitive and user-friendly interface that makes it easy for both novice and experienced users to backup and restore their data.
  • Fast Backup and Restoration
    The software is optimized for speed, enabling quick backups and restorations, which saves significant time, especially with large data sets.
  • Comprehensive Image Backup
    Macrium Reflect Free allows users to create detailed image backups of disks and partitions, ensuring that entire system states can be restored.
  • Incremental and Differential Backups
    The software supports incremental and differential backups, enabling users to save space and time by only backing up changes made since the last backup.
  • Free Version
    A fully functional free version is available, providing robust features without any initial cost, making it accessible for personal use.
  • Bootable Rescue Media
    Users can create bootable rescue media to restore their systems even when the OS is not bootable, offering an extra layer of reliability.

Possible disadvantages of Macrium Reflect

  • Limited Features for Free Version
    Some advanced features such as incremental backups, email notifications, and rapid delta cloning are only available in the paid versions.
  • Steep Learning Curve for Advanced Features
    While basic functions are straightforward, some of the more advanced features can be complex to understand and require a steeper learning curve.
  • Resource Intensive
    The software can be resource-intensive, potentially impacting system performance during backup and restore operations, especially on older hardware.
  • Limited Cloud Integration
    Compared to some competitors, Macrium Reflect Free has limited cloud storage integration options, which may be a downside for users looking for seamless cloud backups.
  • Support Options Limited for Free Users
    Free version users have limited access to customer support, primarily relying on community forums and documentation, which may not be sufficient for all users.

SolarWinds MSP Manager features and specs

  • Ease of Use
    SolarWinds MSP Manager features an intuitive interface, making it straightforward for users to navigate and manage their tasks efficiently without a steep learning curve.
  • Ticket Management
    The platform offers robust ticket management capabilities, allowing MSPs to track, prioritize, and resolve customer issues effectively.
  • Integration Capabilities
    It integrates seamlessly with other tools and platforms, improving overall workflow and data synchronization across various services.
  • Mobile App
    The mobile application allows technicians to access the system and complete tasks on-the-go, enhancing flexibility and productivity.
  • Reporting Features
    Comprehensive reporting features enable detailed insights into business performance, helping MSPs make data-driven decisions.
  • Customer Management
    Efficient customer management tools help in maintaining and tracking client information, ensuring quality customer service.

Possible disadvantages of SolarWinds MSP Manager

  • Limited Customization
    Some users might find the customization options lacking, with limited scope to tailor the platform to specific business needs.
  • Price
    The cost of subscribing to SolarWinds MSP Manager can be prohibitive for smaller MSPs or those with tighter budgets.
  • Performance Issues
    There have been occasional reports of performance issues, such as slow loading times, which can affect productivity.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering more advanced features may require a learning period and potentially additional training.
  • Support Quality
    Some users have reported that customer support can be slow to respond and not always helpful in resolving complex issues.

Analysis of Macrium Reflect

Overall verdict

  • Yes, Macrium Reflect is a good choice for those seeking robust and reliable backup software. It is particularly praised for its efficiency in data recovery and system migration tasks.

Why this product is good

  • Macrium Reflect is generally considered a good backup solution due to its reliability and comprehensive feature set. It offers features such as disk imaging, cloning, and scheduled backups, providing users with a flexible approach to managing their data. It supports a wide range of file systems and storage options, ensuring broad compatibility. Moreover, its user-friendly interface and detailed documentation make it accessible for both beginners and advanced users.

Recommended for

  • Individuals and businesses looking for a reliable backup solution.
  • Users in need of disk imaging and cloning capabilities.
  • Those who require scheduled and automated backup processes.
  • Tech-savvy users who appreciate detailed control over backup parameters.

Analysis of SolarWinds MSP Manager

Overall verdict

  • Overall, SolarWinds MSP Manager is considered a good choice for managed service providers looking for a comprehensive service management solution. It offers valuable features that help MSPs improve service delivery and customer satisfaction while optimizing their internal processes.

Why this product is good

  • SolarWinds MSP Manager, now part of N-able, is a cloud-based service management software focused on helping managed service providers (MSPs) deliver efficient and effective services to their clients. It is designed to streamline operations with features like trouble ticketing, customer management, billing, and reporting. The platform is appreciated for its user-friendly interface, integration capabilities, and mobile access, which enable technicians to work efficiently, both onsite and remotely.

Recommended for

  • Small to medium-sized managed service providers in need of a cloud-based management solution
  • MSPs looking to improve their service efficiency with integrated billing and ticketing systems
  • Service providers seeking a customizable and scalable platform with mobile access for field technicians

Macrium Reflect videos

+ Add

Product Review - Macrium Reflect 7

More videos:

  • Tutorial - How to Clone Windows With Macrium Reflect 7 Free | 2020 Working Tutorial
  • Tutorial - Webinar: How to image a disk with Macrium Reflect - Part 1 The Basics
  • Review - Macrium Reflect Review

SolarWinds MSP Manager videos

+ Add

SolarWinds MSP Manager

Category Popularity

0-100% (relative to Macrium Reflect and SolarWinds MSP Manager)

Macrium Reflect

SolarWinds MSP Manager

Backup & Restore
100 100%
Backup & Restore
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Cyber Security
100 100%
Cyber Security
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Macrium Reflect and SolarWinds MSP Manager

Macrium Reflect Reviews

Non-Subscription Alternatives to Acronis Cyber Protect Home Office
Macrium Reflect is a leading piece of disk imaging software which features many of the image-based backup and recovery functionalities found within Acronis Cyber Protect Home Office, minus the need to buy the software on a subscription basis. This excellent set of imaging features includes tools for both backup and cloning of disks as well as tools for more specialist tasks...
Source: www.bestbackupreviews.com
The Best Free Backup Software and Why it is Difficult to Find One
Macrium Reflect 8 and its free version are not the most conventional backup solutions out there, with the ability of imaging and cloning being the main capability of the software and the inability to backup anything smaller than a disk partition. However, it is still considered a personal backup solution that offer backup scheduling, different backup storage locations, and...
Source: www.bacula.org
15 Best Acronis Alternatives 2022
With Macrium, you also get several scheduling settings and retention preferences (about how long you’d like to keep some files and what to remove when the space is insufficient). With the paid version, you also get notifications for email and password protection.
Source: rigorousthemes.com
Windows 11 Recovery USB Software - Create Recovery USB in Easy Way
Rescue Media Builder is a part of Macrium Reflect free, a top-notch disk backup and restore software. This feature allows you to create a Windows recovery USB for data backup and restore. This could be an ideal solution if there were very important data sitting on the problematic device.
Source: www.uubyte.com

SolarWinds MSP Manager Reviews

We have no reviews of SolarWinds MSP Manager yet.
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What are some alternatives?

When comparing Macrium Reflect and SolarWinds MSP Manager, you can also consider the following products

Acronis True Image - (Formerly Acronis True Image) Complete protection for your digital life

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Clonezilla - Clonezilla is a suite of software that's designed to allow you to back-up and image new hard drives with your data.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

AOMEI Backupper - AOMEI Backupper is a software created to help a person backup, restore, clone, and sync their entire Windows system.

SuperOps - Modern PSA and RMM Software for MSP's and IT Teams

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