parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
ioBroker - flexible and modular application for the IoT and Smarthome
Sendcloud - The all-in-one shipping platform for e-commerce
openHAB - "empowering the smart home" - vendor and technology agnostic open source home automation
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Home-Assistant.io - Home Assistant is an open-source home automation platform running on Python 3.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.