Software Alternatives, Accelerators & Startups

logit.io VS Userback

Compare logit.io VS Userback and see what are their differences

logit.io logo logit.io

Logit.io provides complete observability of logs, metrics and traces. The platform also offers alerting & monitoring, as well as Prometheus, OpenSearch & Grafana. Ingest any type of data to see real-time insights about your applications and services

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
  • logit.io Landing page
    Landing page //
    2021-08-11

Centralise logs, metrics and traces into a single platform for observability with Logit.io. The Logit.io platform provides complete data reporting, monitoring and alerting by harnessing the best open source tools including ELK, OpenSearch, Prometheus & Grafana.

As the Logit.io platform operates in compliance with GDPR, HIPAA, SOC 2 and is ISO 27001 & PCI Service Provider certified, you can rest assured that we uphold the best security standards possible to protect our user’s data and information security interests. The platform can also be used to meet compliance with the Cybersecurity Maturity Model certification for the following ID numbers AU.2.041, AU.2.042, AU.2.044, AU.3.045, AU.3.046, AU.3.048, AU.3.049, AU.3.050, AU.3.051 and AU.3.052.

In addition to this, our platform can also be used to detect and mitigate issues such as Log4Shell CVE-2021-44228.

Whether you need to conduct application performance monitoring, log management, infrastructure monitoring, SIEM, or data visualisation, the Logit.io platform is here to provide a complete platform for data management and analysis.

  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

logit.io

Website
logit.io
$ Details
paid Free Trial $0.74 (per GB per day)
Platforms
Ruby Java Python .Net GoLang Log4net Logary Node JS Fastly CloudFront Windows Google Chrome Linux iOS REST API Slack Apache Windows IIS
Release Date
2014 November

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-

logit.io features and specs

  • Retention Period: 365+ days with Enterprise
  • Free Trial: 14-day free trial, no credit card required
  • Grafana: Unlimited
  • ELK Stack: Unlimited
  • Logs Per Day: 2GB - 15TB+ with Enterprise
  • Users: Unlimited
  • Search and Filtering: Yes
  • Stack Version Management: Yes
  • Logging: Yes
  • Metrics: Yes
  • Elasticsearch Cluster: Yes
  • Logstash: Yes
  • Kibana: Yes
  • Custom Visualisations and Dashboards: Yes
  • Saved Searches: Yes
  • Integrations (Slack, Pagerduty, etc): Yes
  • Preconfigured Log/Metric Collection: Yes
  • Custom Log/Metric Collection: Yes
  • Auto-scaling: Yes
  • Over-usage Protection: Yes
  • Preconfigured Logstash Parsing: Yes
  • Two Factor Authentication (2FA): Yes
  • Role Based Access Control: Yes
  • Audit Log: Yes
  • Help Centre: Yes

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

logit.io videos

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Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Category Popularity

0-100% (relative to logit.io and Userback)
Monitoring Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Log Management
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare logit.io and Userback

logit.io Reviews

The Top 14 Free and Open Source SIEM Tools For 2022
SIEM as a Service is Logit.io’s managed offering providing all of the key components required for organisations to secure their operations at one of the most affordable rates in the industry.
Source: logit.io

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

logit.io mentions (0)

We have not tracked any mentions of logit.io yet. Tracking of logit.io recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

What are some alternatives?

When comparing logit.io and Userback, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Marker.io - Visual feedback and bug reporting tool for websites

AppOptics - Application performance management and infrastructure monitoring.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Plumbr - Plumbr is an application performance platform that provides insights to users on the performance of their applications.

BugHerd - BugHerd: The Website Feedback Tool for Agencies