Software Alternatives, Accelerators & Startups

LiveVox VS uContact

Compare LiveVox VS uContact and see what are their differences

LiveVox logo LiveVox

Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of choice.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • LiveVox Landing page
    Landing page //
    2023-07-25
  • uContact Landing page
    Landing page //
    2022-08-06

LiveVox videos

LiveVox: A Next-Generation Contact Center Platform

More videos:

  • Review - LiveVox (LVOX) CEO On The Company's SPAC Deal Close
  • Review - LiveVox Learning Lab Webinar: U15 Platform Release

uContact videos

Full Experience Demo uContact

Category Popularity

0-100% (relative to LiveVox and uContact)
Call Center Software
100 100%
0% 0
Communication
14 14%
86% 86
Cloud Contact Center
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveVox and uContact

LiveVox Reviews

Best Call Center Software: The Complete List (2020 Update)
LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls.

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...

What are some alternatives?

When comparing LiveVox and uContact, you can also consider the following products

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

ClearTouch - ClearTouch offers integrated cloud-based call center software solutions. Discover the unlimited benefits of a Contact Center as a Service (CCaaS). Contact us today!

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

EasyCall Cloud - EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.