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LiveVox VS Genesys Cloud

Compare LiveVox VS Genesys Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveVox logo LiveVox

Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of choice.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • LiveVox Landing page
    Landing page //
    2023-07-25
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

LiveVox videos

+ Add

LiveVox: A Next-Generation Contact Center Platform

More videos:

  • Review - LiveVox (LVOX) CEO On The Company's SPAC Deal Close
  • Review - LiveVox Learning Lab Webinar: U15 Platform Release

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to LiveVox and Genesys Cloud)

LiveVox

Genesys Cloud

Call Center Software
26 26%
Call Center Software
74% 74
Communication
3 3%
Communication
97% 97
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveVox and Genesys Cloud

LiveVox Reviews

Best Call Center Software: The Complete List (2020 Update)
LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls.
Source: biz30.timedoctor.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing LiveVox and Genesys Cloud, you can also consider the following products

Aavaz.biz - Aavaz Telemarketing Software is created to serve small businesses design and launch efficient calling campaigns, free from the traditional barriers of expensive and technological complexity.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

EasyCall Cloud - EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ClearTouch - ClearTouch offers integrated cloud-based call center software solutions. Discover the unlimited benefits of a Contact Center as a Service (CCaaS). Contact us today!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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