Software Alternatives & Reviews

LivePerson VS BoldDesk

Compare LivePerson VS BoldDesk and see what are their differences

LivePerson logo LivePerson

Delivering revenue, loyalty & engagement for brands using Conversational AI.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • LivePerson Landing page
    Landing page //
    2023-10-11

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

LivePerson

$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

LivePerson features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

LivePerson videos

How LivePerson is Tailoring its Conversational Platform Using OpenFaaS - Simon Pelczer

More videos:

  • Review - d!talk Talk Robert LoCascio, LivePerson Inc.
  • Review - Bank of America + LivePerson + TTEC Fraud Review

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to LivePerson and BoldDesk)
Live Chat
100 100%
0% 0
Customer Support
52 52%
48% 48
Help Desk
44 44%
56% 56
CRM
60 60%
40% 40

User comments

Share your experience with using LivePerson and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LivePerson mentions (0)

We have not tracked any mentions of LivePerson yet. Tracking of LivePerson recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing LivePerson and BoldDesk, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!