Software Alternatives & Reviews

LiveOps VS Freshcaller

Compare LiveOps VS Freshcaller and see what are their differences

LiveOps logo LiveOps

inContact Contact Center Software

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • LiveOps Landing page
    Landing page //
    2023-04-13

  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

LiveOps videos

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Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to LiveOps and Freshcaller)
Communication
8 8%
92% 92
Call Center Software
15 15%
85% 85
VoIP
10 10%
90% 90
Enterprise Communication
12 12%
88% 88

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveOps and Freshcaller

LiveOps Reviews

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Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

Social recommendations and mentions

Based on our record, LiveOps seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveOps mentions (1)

  • Jobs
    Sorry, I don’t really like DMs much. Liveops hires in all 50 states. It is very much off and on, great if you need part time work not so great for full time. You can find more information here! https://liveops.com. Source: about 1 year ago

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

What are some alternatives?

When comparing LiveOps and Freshcaller, you can also consider the following products

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

CloudTalk - Work locally, grow globally

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.