Sociocs is a customer communication tool for your business.
It's a single shared inbox which supports Twilio SMS (including bulk messaging), Google Business Messages, Google Review Management, Telegram, WhatsApp Business, Website Forms, Click to Chat by Text/SMS plugin, along with other features.
It also has integration with Zapier (and other platforms) to automate workflow with other systems.
No features have been listed yet.
Sociocs might be a bit more popular than LiveChat. We know about 2 links to it since March 2021 and only 2 links to LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago
If you are okay with using a third party software, look at sociocs.com to use it for text messaging and set up call forwarding from Twilio number. Source: about 1 year ago
Try out sociocs.com - she and her admin help can share the inbox, so that the admin can reply to or act upon certain text messages, social media comments, reviews etc. Source: over 3 years ago
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