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LiveChat VS Podium

Compare LiveChat VS Podium and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Podium logo Podium

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • Podium Landing page
    Landing page //
    2023-06-16

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

Podium

Website
podium.com
Pricing URL
Official Podium Pricing
$ Details
Platforms
-
Release Date
-
Edit details

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Podium videos

+ Add

Podium Review Management Tutorial: How To Send a Podium Review Via Text

More videos:

  • Review - Get TONS of Google Reviews with Podium
  • Demo - Podium Demo
  • Demo - Podium Demo
  • Review - Podium Reviews
  • Review - Podium Review, Pricing & Features | Free Plan in Description

Category Popularity

0-100% (relative to LiveChat and Podium)

LiveChat

Podium

Customer Support
100 100%
Customer Support
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Live Chat
100 100%
Live Chat
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using LiveChat and Podium. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and Podium

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Podium Reviews

15 Best Twilio Alternatives 2022
The Podium’s biggest advantage over Twilio is that Podium has features and tools built for smaller businesses looking for a way to build a reputation through communication and improve their business.
Source: rigorousthemes.com
Top 10 Best Twilio Alternative Free In 2022
Expect you’re a local/small business yet looking for a tool like Twilio that will help you keep all your communications in control with no intricate functions. Because case, Podium is a terrific alternative you must check out.
Source: www.techolac.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: Podium is a reputation management software that over 130,000 customers use to generate, manage, and improve their review rating and reputation on sites like Google, Facebook, HealthGrades, Edmunds, and more. The platform features a single dashboard to manage all your customer interactions including Facebook messages, Google’s click-to-message, and inbound...
Source: www.bluecorona.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

Podium mentions (0)

We have not tracked any mentions of Podium yet. Tracking of Podium recommendations started around Mar 2021.

What are some alternatives?

When comparing LiveChat and Podium, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Birdeye - #1 most trusted reputation and customer experience platform for local business

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

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