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LiveChat VS Desk

Compare LiveChat VS Desk and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Desk logo Desk

An award-winning & beloved desktop publishing client, exclusively for OS X.
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • Desk Landing page
    Landing page //
    2023-02-08

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

Desk

Website
desk.pm
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Desk videos

+ Add

The Best Adjustable Standing Desk We Could Find Online - Our Review of the UPLIFT Desk

More videos:

  • Review - Best Desks for Work at Home (2020 - TOP 5) | Best Home Office Desks
  • Review - UPLIFT V2 Commercial Standing Desk Review: An Excellent Work From Home Desk! | Raymond Strazdas

Category Popularity

0-100% (relative to LiveChat and Desk)

LiveChat

Desk

Customer Support
97 97%
Customer Support
3% 3
Note Taking
0 0%
Note Taking
100% 100
Live Chat
100 100%
Live Chat
0% 0
Writing Tools
0 0%
Writing Tools
100% 100

User comments

Share your experience with using LiveChat and Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and Desk

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Desk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Desk also makes sure you have the data you need at hand to help your customers out. As part of the Salesforce family of apps, Desk shows your CRM data alongside tickets if you're a Salesforce user, and it logs support questions back to a contact's profile in your CRM. You can also tap Salesforce's reporting tools in Desk, allowing you to visualize your team's performance and...
Source: zapier.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

Desk mentions (0)

We have not tracked any mentions of Desk yet. Tracking of Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing LiveChat and Desk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MarsEdit - MarsEdit is a desktop blog editing application for the Mac. It provides an offline interface to most popular blogging systems. WordPress, Blogger, Tumblr, Movable Type, and many other systems are supported.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

BlogDesk - Blogging should be simple, but it gets complicated and time-consuming if you are serious about it.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Open Live Writer - Open Live Writer makes it easy to write, preview, and post to your blog.

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