Software Alternatives, Accelerators & Startups

LiveChat VS ChurnTarget

Compare LiveChat VS ChurnTarget and see what are their differences

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ChurnTarget logo ChurnTarget

ChurnTarget helps you reduce your SaaS churn by targeting customers that will soon churn. Using intelligent churn prediction, we will alert you on the customers that are at risk of churning, so you can reach out to them and prevent them from leaving.
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • ChurnTarget Landing page
    Landing page //
    2020-11-25

Did you know that it is 5 times easier to sell a product to an existing customer than to a new prospect? Furthermore, it can costs up to 5 times more to acquire a new customer than it does keeping the existing ones! A lot of SaaS are putting tremendous efforts into customer's acquisition but face huge churns, without focusing on keeping their customers. 
 If you feel like too many customers are leaving your SaaS, without knowing what to do, the tool we developed is for you.

What is it?  ChurnTarget helps you detect your customers that may soon be leaving your SaaS. By doing this, you can reach out to them before they actually leave, giving you more time to convince them to stay. 


How does it work?  There's nearly no integration to be made to make it work. You have to gather your customer's information in an excel, and upload it to your dashboard on our website, and initiate your report. Machine Learning algorithms will then go through your data, and find links between previous churns to give you a list of the customers which are the most likely to churn in the following weeks. 


When will this be live?  This is still an early version but we expect it to be ready in the following weeks. If you're interested, you can already sign up and talk to us. We are looking for early users and feedbacks, to help us shape our product, according to your needs. We will be giving discounts for early users and people who gave us feedback.

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

ChurnTarget

$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 November

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

ChurnTarget videos

No ChurnTarget videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to LiveChat and ChurnTarget)
Customer Support
100 100%
0% 0
SaaS
0 0%
100% 100
Live Chat
100 100%
0% 0
Churn Optimization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and ChurnTarget

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

ChurnTarget Reviews

We have no reviews of ChurnTarget yet.
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Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago

ChurnTarget mentions (0)

We have not tracked any mentions of ChurnTarget yet. Tracking of ChurnTarget recommendations started around Mar 2021.

What are some alternatives?

When comparing LiveChat and ChurnTarget, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

ChurnKit - Find out who removed your service from their website.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ClearBrain - Predict which users will upgrade or churn tomorrow.