Software Alternatives, Accelerators & Startups

LiveChat VS Chatbase

Compare LiveChat VS Chatbase and see what are their differences

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Chatbase logo Chatbase

Build a ChatGPT-like chatbot from your knowledge base.
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • Chatbase Landing page
    Landing page //
    2024-02-25

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

Chatbase

$ Details
freemium $10.0 / Monthly
Platforms
-
Release Date
-

LiveChat features and specs

No features have been listed yet.

Chatbase features and specs

  • Upload PDF and get a chatbot that answers questions on it: Yes
  • API Access: Yes
  • Embed on website: Yes

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Chatbase videos

No Chatbase videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to LiveChat and Chatbase)
Customer Support
85 85%
15% 15
AI
0 0%
100% 100
Live Chat
100 100%
0% 0
Chatbots
0 0%
100% 100

User comments

Share your experience with using LiveChat and Chatbase. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and Chatbase

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Chatbase Reviews

  1. Bad work

    Chatbase Evaluation: Definitely, after many hours of uploading documents that I have been refining, it continues to respond with absurd or incorrect answers, and sometimes even claims to have no information when it had answered correctly just 10 minutes before. A significant waste of time and money.

Social recommendations and mentions

Based on our record, Chatbase should be more popular than LiveChat. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 3 years ago

Chatbase mentions (12)

  • Show HN: Put ChatGPT on any website in 5 seconds. No signup required
    Congrats on the launch. How is it different from - https://chatbase.co/ https://sitegpt.ai/. - Source: Hacker News / 11 months ago
  • ChatGPT trending down hard in a lot of places (although not in India)
    More and more people won’t use the base product directly, but downstream products such as https://chatbase.co, Microsoft Copilot integrated in all office applications, upcoming robots such as OpenAI Neo, etc. Source: 12 months ago
  • Paid AI to train on company docs?
    Chatbase.co is a good one. You can upload any text related file or pdf. Pretty user friendly and there's a lifetime deal on appsumo right now. Source: about 1 year ago
  • Upload multiple pdfs and ask questions about these pdfs
    I know there are several services out there such as chatbase.co (https://www.chatbase.co/) What service do you use? Source: about 1 year ago
  • What GPT/AI apps do you actually use? I'll share my favorites
    Chatbase.co is a web app where you can embed pdf-s and then ask anything about it. It's an awesome tool to create questions for my college lecture notes and find answers in lengthy documents to easy questions (e.g.: How many times can I take an exam for free?). There is a free version which is enough most of the time for these kinds of use cases. Source: about 1 year ago
View more

What are some alternatives?

When comparing LiveChat and Chatbase, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SiteGPT - ChatGPT for every website.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

My AskAI - Save your customers, users and followers hours searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dante AI - Custom GPT chatbots trained on your data