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Highrise - Save and organize notes and email conversations for up to 30,000 customers and contacts. Keep track of proposals and deals.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Cloze - Smarter Relationship Management
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Propeller CRM - Small business CRM with deep Gmail integration
Zendesk Support - Social Customer Support and Help Desk and Ticketing