LetterStream
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LetterStream is a leading provider of printing and mailing services, specializing in helping businesses and organizations of all sizes streamline their printing and mailing processes. We print and mail letters for businesses, homeowner associations, municipalities, non-profits and consumers through our easy-to-use online web portal. This helps to save countless hours and needless trips to the post office or office supply store, and you can conveniently do it from your office, home or when you're on the go.
WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.
Features Summary: ✓Proactive Notifications of delivery status ✓Package Tracking ✓Returns & RMA ✓Store Locator with complete SEO schema and Social Integration ✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS ✓Delivery Estimate Algorithm based on historical processing & delivery ✓Customer Satisfaction Score survey and Net Promoter Score ✓Analytics & Statistics for data-driven decisions ✓Branded Tracking Page for a premium self-service tracking experience
Integrations: 🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup 🔗Shopify - Full integration from Order Tracking and Returns 🔗BigCommerce - Full integration from Order Tracking via Zapier App 🔗Netsuite - Full integration via Celigo 🔗Aptos - Full integration from Order Tracking 🔗Direct API Integration - Fully integrate any Ecommerce, ERP, OMS or Marketing platform 🔗Zapier - WeSupply Labs integrates with over 1000 platforms via Zapier 🔗Zendesk - Track Shipments and Start Returns directly from Zendesk. 🔗ScandiPWA - Full PWA solution for Magento 2
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LetterStream WeSupply LabsNo features have been listed yet.
LetterStream's answer
Our dedicated list of clients includes a wide range of businesses and organizations, including Fortune 500 companies, small businesses, non-profit organizations, government agencies, HOA’s and more. There is no business too big or too small for us to take on. We value the trust our clients place in us and strive to provide exceptional customer service. Each time, every time.
LetterStream's answer
Our commitment to excellence, advanced technology and our exceptional customer service set us apart from our competitors. We offer a user-friendly website with tracking capabilities and an array of mailing options, that allow businesses to effortlessly streamline their mailing and printing needs. You have access to create, upload, print and mail your jobs without the hassle of going to the post office.
LetterStream's answer
LetterStream takes all the work out of mail by offering comprehensive printing, mailing, and document solutions that is secure and compliant to businesses across the nation. Our process is simple, yet fast. You upload your files, we print, insert and provide your mail to USPS or FedEx for mailing or shipping. No supplies needed and no trips to the post office are necessary. A fast, efficient and reliable turnkey solution to your printing and mailing needs!
LetterStream's answer
LetterStream's primary audience is any company, no matter how big or small, that need to send printed jobs through First-class mail or Certified mail via the USPS or FedEx. We work with a diverse client base spanning various industries. From businesses and nonprofit organizations to government agencies, legal firms, property management companies and homeowner associations, our clients represent a broad spectrum of sectors.
LetterStream's answer
LetterStream began in 2003 and has been changing the print and mail industry ever since. With over 25+ years of experience in printing and mailing, the founders of LetterStream began the company with the intent to provide valuable assistance to clients and customers for their mailing and billing needs. LetterStream's attention to quality and accuracy has driven us to implement a broad array of quality assurance systems to maximize customer satisfaction. These systems, coupled with our extensive use of technology, has enabled us to provide our customers with unparalleled service and accuracy in document handling.
LetterStream's answer
Through our customer portal, you can conveniently track the status of your files, monitor their processing stages, and access important details such as delivery tracking numbers and mailing dates. This real-time tracking feature empowers you with up-to-date information, giving you peace of mind and the ability to stay informed about the progress of your mailings.
I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.
It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.
I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.
Based on our record, LetterStream seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Be hapy they are saving you money. Our old mgt company was charging us $5 for each violation letter they sent out. We literally could download the letters and upload them to letterstream.com and they would of cost us $1. Other board members who are older than me out voted me and we kept on paying them $5 per letter, added upto $1200 last year. About $8 per SFH. Would you want to pay that? Thank goodness we now... Source: 11 months ago
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