LetterStream is a leading provider of printing and mailing services, specializing in helping businesses and organizations of all sizes streamline their printing and mailing processes. We print and mail letters for businesses, homeowner associations, municipalities, non-profits and consumers through our easy-to-use online web portal. This helps to save countless hours and needless trips to the post office or office supply store, and you can conveniently do it from your office, home or when you're on the go.
Eliminate the manual effort required to update the screenshots in your help center by automatically capturing and enhancing the freshest, most accurate, screenshots of your product. Elegantly designed, pixel-perfect and consistently on-brand screenshots across your help center.
Create a login profile to capture screenshots of web applications requiring authentication. The fully customizable login profile allows you to securely, and continuously, capture screenshots from behind the login of an application without unnecessary plugins or extensions. And without requiring engineering support.
Create automated screenshot sequences. Meticulously record the steps to capture your ideal screenshot and automatically create an automated product screenshot sequence that will be repeatedly executed to generate screenshots of the latest version of your product. Clean unwanted elements such as chat bubbles, Prime your feature so the input box has the right text, the dropdown is visible and the table is sorted just as you want it, and Annotate your screenshots to apply context.
Enhance your screenshots. Automatically apply a set of visual enhancements to each of your screenshots ensuring they are on-brand, and consistent from screenshot to screenshot. Need to change your screenshot styling. No worries. Easily reprocess all of your screenshots with the click-of-a-button to automatically generate new screenshots reflecting your changes.
Sync Screenshots with Help Center. Audit your product screenshots to identify discrepancies to prior versions, and receive automatic alerts whenever changes to your product are detected. Schedule audits to runat a cadence of your choice, so you’ll never have to stress about missing another product update. Sync your automated product screenshots directly with your help center to, automatically and continuously, have the products screenshots in your help articles update as your product changes. Screenshot Nirvana.
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LetterStream's answer
Our dedicated list of clients includes a wide range of businesses and organizations, including Fortune 500 companies, small businesses, non-profit organizations, government agencies, HOA’s and more. There is no business too big or too small for us to take on. We value the trust our clients place in us and strive to provide exceptional customer service. Each time, every time.
LetterStream's answer
Our commitment to excellence, advanced technology and our exceptional customer service set us apart from our competitors. We offer a user-friendly website with tracking capabilities and an array of mailing options, that allow businesses to effortlessly streamline their mailing and printing needs. You have access to create, upload, print and mail your jobs without the hassle of going to the post office.
LaunchBrightly's answer:
Choosing LaunchBrightly over its competitors offers a significant advantage for organizations, particularly for Knowledge Content Managers and Technical Writers who are tasked with maintaining up-to-date self-service support materials. The standout feature of LaunchBrightly is its ability to automatically generate screenshots that reflect the latest version of your product. This automation effectively eliminates the manual, labor-intensive process of updating product screenshots in your help center.
While other solutions might require tedious, manual updates whenever the product changes, LaunchBrightly ensures that your documentation always showcases the most current product interface. This not only saves valuable time and resources but also enhances the accuracy and reliability of your support content. By reducing the risk of outdated or incorrect information, LaunchBrightly directly contributes to improving user experience and satisfaction. Consequently, LaunchBrightly positions itself as a more efficient, accurate, and user-friendly option compared to its competitors, making it a compelling choice for organizations aiming to streamline their content management processes and deliver high-quality support to their users.
LetterStream's answer
LetterStream takes all the work out of mail by offering comprehensive printing, mailing, and document solutions that is secure and compliant to businesses across the nation. Our process is simple, yet fast. You upload your files, we print, insert and provide your mail to USPS or FedEx for mailing or shipping. No supplies needed and no trips to the post office are necessary. A fast, efficient and reliable turnkey solution to your printing and mailing needs!
LaunchBrightly's answer:
The standout feature of LaunchBrightly is its ability to automatically generate screenshots that reflect the latest version of your product. This automation effectively eliminates the manual, labor-intensive process of updating product screenshots in your help center.
LetterStream's answer
LetterStream's primary audience is any company, no matter how big or small, that need to send printed jobs through First-class mail or Certified mail via the USPS or FedEx. We work with a diverse client base spanning various industries. From businesses and nonprofit organizations to government agencies, legal firms, property management companies and homeowner associations, our clients represent a broad spectrum of sectors.
LaunchBrightly's answer:
Knowledge Content Managers or Technical Writers, specializing in self-service support and content management within organizations of considerable size, likely managing a support team of a dozen or more agents. They oversee a Help Center or Documentation repository, containing hundreds of articles, accompanied by even more product screenshots. For years, they have dedicated themselves to manually creating image collateral, and they would like to escape that! :-)
LetterStream's answer
LetterStream began in 2003 and has been changing the print and mail industry ever since. With over 25+ years of experience in printing and mailing, the founders of LetterStream began the company with the intent to provide valuable assistance to clients and customers for their mailing and billing needs. LetterStream's attention to quality and accuracy has driven us to implement a broad array of quality assurance systems to maximize customer satisfaction. These systems, coupled with our extensive use of technology, has enabled us to provide our customers with unparalleled service and accuracy in document handling.
LaunchBrightly's answer:
Josh and Dennis had practically made a sport out of the never-ending "Update the Screenshots Relay Race" at their previous venture. Every software update meant a mad dash to capture, edit, and upload fresh screenshots to their help center—not fun and seemingly Sisyphean. That experience sparked the genesis of LaunchBrightly, a tool that could, if nothing else, liberate themselves and, with a little luck, countless other content managers and technical writers from the drudgery of manual updates!
LetterStream's answer
Through our customer portal, you can conveniently track the status of your files, monitor their processing stages, and access important details such as delivery tracking numbers and mailing dates. This real-time tracking feature empowers you with up-to-date information, giving you peace of mind and the ability to stay informed about the progress of your mailings.
LaunchBrightly's answer:
The primary foundation for the LaunchBrightly platform is our "Product Screenshots and Help Center Sync API". A Puppeteer/Node.js API running on a AWS Serverless setting.
Maintaining manual screenshots is a major point pain and time spend today. Super excited for what LaunchBrightly is building. Being able to easily setup automation recipes, and re-run those recipes whenever your product changes, is a game-changer
Based on our record, LetterStream seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Be hapy they are saving you money. Our old mgt company was charging us $5 for each violation letter they sent out. We literally could download the letters and upload them to letterstream.com and they would of cost us $1. Other board members who are older than me out voted me and we kept on paying them $5 per letter, added upto $1200 last year. About $8 per SFH. Would you want to pay that? Thank goodness we now... Source: 11 months ago
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