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LeadDesk VS Voiptime Cloud

Compare LeadDesk VS Voiptime Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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LeadDesk logo LeadDesk

LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

Voiptime Cloud logo Voiptime Cloud

Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!
  • LeadDesk Landing page
    Landing page //
    2023-10-18
  • Voiptime Cloud Landing page
    Landing page //
    2021-04-29

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in 24 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. Contact us today!

LeadDesk features and specs

No features have been listed yet.

Voiptime Cloud features and specs

  • ACD: Yes
  • IVR: Yes
  • Flexible Dialers: Yes
  • Call Analytics and Reporting: Yes
  • Call Recording: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • CRM: Yes
  • Quality Management: Yes
  • Web chat: Yes

LeadDesk videos

+ Add

Join.me LeadDesk Tutorial

More videos:

  • Review - Relinx's experiences of LeadDesk
  • Tutorial - LeadDesk Tutorials - Part 2 - How to Create a New Agent

Voiptime Cloud videos

+ Add

Voiptime Cloud Predictive Dialer

Category Popularity

0-100% (relative to LeadDesk and Voiptime Cloud)

LeadDesk

Voiptime Cloud

Communication
40 40%
Communication
60% 60
Customer Support
100 100%
Customer Support
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LeadDesk and Voiptime Cloud

LeadDesk Reviews

We have no reviews of LeadDesk yet.
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Voiptime Cloud Reviews

Choosing the Best Calling Software for Outbound Sales
Voiptime Cloud is the most versatile cold calling and sales solution of all three alternatives. Three dialing modes accompanied by a comprehensive reporting and campaign management features will help your team reach maximum potential at any given settings. Its advanced real-time monitoring and team management capabilities make it suitable for both in-house and remote teams....
Source: medium.com

What are some alternatives?

When comparing LeadDesk and Voiptime Cloud, you can also consider the following products

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Dialfire - Cloud Calling at Jet Speed

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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