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Lattice Engagement VS GetHuman

Compare Lattice Engagement VS GetHuman and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Lattice Engagement logo Lattice Engagement

Engagement surveys combined with performance data

GetHuman logo GetHuman

Find customer service numbers fast
  • Lattice Engagement Landing page
    Landing page //
    2023-10-21
  • GetHuman Landing page
    Landing page //
    2022-03-15

Category Popularity

0-100% (relative to Lattice Engagement and GetHuman)

Lattice Engagement

GetHuman

Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Employee Performance Management
100 100%
Employee Performance Management
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Lattice Engagement and GetHuman. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, GetHuman seems to be more popular. It has been mentiond 48 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lattice Engagement mentions (0)

We have not tracked any mentions of Lattice Engagement yet. Tracking of Lattice Engagement recommendations started around Mar 2021.

GetHuman mentions (48)

  • Klarna says its AI assistant does the work of 700 people
    I used https://gethuman.com/ for a long time, which would describe numbers or phrases you can say to get to the operator. Great idea to have a bot do the work of waiting. - Source: Hacker News / 2 months ago
  • "CEO replaced 90% of support staff with an AI chatbot"
    Check out https://gethuman.com/ if you haven't seen it already. Source: 10 months ago
  • Ridiculous Hold Times
    Hey man, have you tried https://gethuman.com?? There’s an option for the VA, wondering if anyone has had success using this? Wouldn’t hurt to try. Source: 11 months ago
  • What was normal 20-30 years ago, but is considered a luxury now?
    I used to use https://gethuman.com/ to skip to a person. It used to work all the time. These days I just keep mashing the keypad until it realizes I'm dumb and gives me a person. Source: 12 months ago
  • Is calling customer service and getting an actual person a thing of the past? Been on hold for 40mins.
    Look at the website https://gethuman.com/ Before calling. Source: 12 months ago
View more

What are some alternatives?

When comparing Lattice Engagement and GetHuman, you can also consider the following products

Know Your Team - Tools and guides to help you become a better manager

Service - Customer service issues solved for you, on demand, for free.

Lead Honestly - One-on-one questions to actively engage employees.

FastCustomer - Telephone hold application.

Leapsome 1-on-1 Meetings - Empower managers with effective meetings

HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

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