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Lansweeper VS ServiceNow

Compare Lansweeper VS ServiceNow and see what are their differences

SysAid
SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. featured
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Contents:
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  3. » Reviews
  4. » Alternatives

Lansweeper logo Lansweeper

Lansweeper discovers Windows, Linux and Mac machines in your network.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • Lansweeper Landing page
    Landing page //
    2023-08-02
  • ServiceNow Landing page
    Landing page //
    2022-07-12

Lansweeper features and specs

  • Comprehensive IT Asset Management
    Lansweeper provides detailed insights into various assets including hardware, software, and user data, which helps in complete IT asset tracking and management.
  • Agentless Scanning
    Lansweeper offers agentless scanning capabilities, eliminating the need to install software agents on every device, which simplifies deployment and reduces management overhead.
  • Customization and Scalability
    The platform is highly customizable and scalable, accommodating the needs of both small and large enterprises by allowing tailored reporting and flexible asset management options.
  • Integration Capabilities
    Lansweeper integrates well with other IT management tools and platforms, such as service desks, network monitoring tools, and cybersecurity solutions, which enhances its utility in a wider IT ecosystem.
  • User-Friendly Interface
    The software features an intuitive and user-friendly interface, which makes navigation, reporting, and management tasks straightforward, even for users with limited technical expertise.

Possible disadvantages of Lansweeper

  • Cost
    While Lansweeper offers a rich set of features, it can be expensive, particularly for smaller organizations or startups with limited budgets for IT tools.
  • Learning Curve
    Despite its user-friendly interface, the depth and breadth of features can result in a steep learning curve for new users, requiring time and training to fully utilize the platform’s capabilities.
  • Resource Intensive
    Lansweeper can be resource-intensive, necessitating adequate server resources and potentially competing with other applications for bandwidth and processing power, which could be an issue in resource-limited environments.
  • Limited Real-time Monitoring
    The platform's focus is more on asset management rather than real-time monitoring, which might not suffice for organizations needing instant alerts and continuous observation of IT assets.
  • Complex Configuration
    Initial setup and configuration of Lansweeper can be complex, requiring a thorough understanding of your network and meticulous planning to ensure it is tailored to your organization’s specific needs.

ServiceNow features and specs

  • Comprehensive IT Service Management
    ServiceNow provides a wide range of ITSM functionalities like incident management, problem management, change management, and asset management, making it a robust tool for IT operations.
  • Customizable
    The platform is highly customizable, allowing organizations to tailor workflows, reports, and dashboards to meet specific business needs.
  • Integration Capabilities
    ServiceNow integrates easily with other enterprise systems like ERP, CRM, and monitoring tools, facilitating cross-departmental collaboration and data sharing.
  • Scalability
    The platform is scalable and can grow with your organization, making it suitable for both small businesses and large enterprises.
  • Automation
    ServiceNow offers powerful automation features that can streamline routine tasks and processes, reducing manual effort and errors.
  • Cloud-Based
    As a SaaS platform, ServiceNow delivers regular updates and patches, ensures uptime, and offers high availability, eliminating the need for on-premises infrastructure.

Possible disadvantages of ServiceNow

  • Cost
    ServiceNow can be expensive, particularly for small to mid-sized businesses, given its licensing and implementation costs.
  • Complexity
    The platform can be complex to implement and configure, requiring specialized skills and potentially leading to a steep learning curve for new users.
  • Performance
    There can be performance issues during peak times if the system is not properly tuned, which can affect usability.
  • Customization Challenges
    While highly customizable, extensive changes can lead to difficulties with future updates and maintenance, as customizations may need to be re-applied or re-configured.
  • Vendor Lock-In
    Being deeply tied into ServiceNow's ecosystem can make it difficult to switch vendors or platforms without substantial cost and effort.
  • User Interface
    While powerful, the user interface can sometimes be seen as less intuitive compared to more modern, lightweight solutions.

Analysis of Lansweeper

Overall verdict

  • Lansweeper is considered a good IT asset management tool by many users due to its comprehensive features and scalability.

Why this product is good

  • Lansweeper excels at automatically discovering and managing all connected devices and software across IT environments. It offers detailed asset management, network inventory, and software deployment capabilities, making it easier for IT professionals to manage complex networks. Users often appreciate its ability to provide detailed insights into hardware and software assets without needing agents installed on each device.

Recommended for

  • IT professionals looking for a robust asset management solution.
  • Organizations needing software compliance and auditing tools.
  • Businesses with large, complex IT environments that require comprehensive network insights.

Analysis of ServiceNow

Overall verdict

  • Overall, ServiceNow is considered a good choice for organizations looking to improve their IT service management and automate routine tasks. Its scalable and adaptable nature makes it a preferred option for medium to large enterprises. However, potential users should take into account the learning curve and implementation costs associated with this platform.

Why this product is good

  • ServiceNow is widely regarded as a robust and versatile platform that excels in IT service management (ITSM). It provides a comprehensive suite of tools that streamline processes, enhance operational efficiency, and improve service delivery. Its strengths include powerful automation capabilities, a customizable interface, and a strong integration ecosystem with other enterprise systems. Additionally, ServiceNow offers extensive reporting and analytics options, which enable organizations to gain valuable insights into their operations.

Recommended for

  • Enterprises seeking to enhance their IT service management processes.
  • Organizations looking to automate and streamline various business functions.
  • Companies requiring strong integration capabilities with existing enterprise systems.
  • Businesses needing customizable and comprehensive reporting and analytics tools.

Lansweeper videos

+ Add

IT Network Inventory | Agentless Network Discovery

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to Lansweeper and ServiceNow)

Lansweeper

ServiceNow

IT Asset Management
100 100%
IT Asset Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Lansweeper and ServiceNow

Lansweeper Reviews

11 NetBox Alternatives
Lansweeper is a website that manages all of your IT requirements manage IT assets and have full control over your IT. With the help of its great features, you can build your own centralized IT assets inventory and it will provide you full visibility of your IT estate. Lansweeper can handle all the assets and environments without installing any software on them and discovers...
Source: www.justalternativeto.com
9 Best Angry IP Scanner Alternatives Reviewed 2021 (Free & Paid)
Lansweeper clearly stands out from other network device scanners as it extends its capabilities into inventory management and machine maintenance. If you’re looking for a hybrid network scanner and inventory manager, Lansweeper is a great tool to use and is compatible in any Windows environment. You can use Landsweeper completely free, tracking up to 100 assets. The...
Source: www.comparitech.com

ServiceNow Reviews

TOP RPA tools you should never miss | Octoparse RPA
ServiceNow RPA allows customers to build and run unattended automation natively within the ServiceNow platform. Its out-of-the-box connectors to over 50 apps that are commonly used alongside ServiceNow, such as Salesforce, Office 365, ZenDesk, and more. This enables easy automation of workflows across systems. It also has a visual interface for creating automation without...
Source: www.octoparse.ai
13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Lansweeper mentions (0)

We have not tracked any mentions of Lansweeper yet. Tracking of Lansweeper recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: over 2 years ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 3 years ago

What are some alternatives?

When comparing Lansweeper and ServiceNow, you can also consider the following products

Asset Panda - The cloud is playing a very important role for companies who utilize asset management software to track their assets or inventory. See how Asset Panda is leading the field thanks to their cloud-based tracking platform.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ALVAO IT Asset Management - ALVAO ITAM software helps you manage a wide range of assets, such as hardware, software, data, and people - it is up to you what you want to track.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

FreeMeter - Monitor network bandwidth (C#.NET 2k/XP+). Desktop and Systray graph.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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