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KronoDesk VS ServiceNow

Compare KronoDesk VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

KronoDesk logo KronoDesk

KronoDesk is a web-based help desk solution.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • KronoDesk Landing page
    Landing page //
    2021-07-30
  • ServiceNow Landing page
    Landing page //
    2022-07-12

KronoDesk videos

+ Add

KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO

More videos:

  • Review - KronoDesk - On-Premise Help Desk Solution for Regulated Industries | Inflectra Webinar

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to KronoDesk and ServiceNow)

KronoDesk

ServiceNow

Help Desk
6 6%
Help Desk
94% 94
Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using KronoDesk and ServiceNow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare KronoDesk and ServiceNow

KronoDesk Reviews

We have no reviews of KronoDesk yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KronoDesk mentions (0)

We have not tracked any mentions of KronoDesk yet. Tracking of KronoDesk recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing KronoDesk and ServiceNow, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Parakeet - Cloud-based phone system with mobile app, designed for teams

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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