Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Follett Destiny Library Manager
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Koha
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LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Follett Destiny Library Manager - Follett Destiny Library Manager is a complete library management system that can be accessed from anywhere.
Parakeet - Cloud-based phone system with mobile app, designed for teams
Alma - Meet Alma, a modern and affordable integrated student information system (SIS) and learning...
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Sierra ILS - Sierra is designed to make your library effective.