Kommunicate VS Lexy Chat

Kommunicate is a world-beating customer support solution made by team Intentive. At Intentive, we have empowered 1000+ businesses with in-app messaging solutions. Being in the SaaS scenario for more than five years, we have embarked on a new journey to provide an all-in-one customer support solution to help you delight your customers in this consumer-first era. We are a team of 30+ hard working engineers, designers, marketers and sales superstars who live and breathe consumer-first products. We have an office in Bangalore, KA-IND. Drop by to say hello over a cup of coffee.

Lexy AI is a revolutionary AI-powered customer service chatbot that's transforming the way businesses engage with customers. Leveraging artificial intelligence and machine learning, Lexy provides a fresh approach to customer support, offering a unique blend of precision and personalization.

Distinct from conventional chatbots, Lexy learns directly from your company's documents to deliver tailored, accurate responses to customer queries. This sets Lexy apart from competitors that often rely on rigid, predefined templates and flows, making interactions impersonal.

Crucial to marketing and sales, Lexy offers instant responses to customer inquiries, keeping prospects engaged and propelling them through their buying journey. This makes Lexy an instrumental tool for businesses seeking to boost conversion rates and expedite their sales cycle.

But Lexy isn't just a chatbot; it's an evolving AI assistant. Soon, Lexy will be able to upsell products, take orders, and execute actions from the chat interface, functioning as a personal shopper or assistant for your customers, further streamlining customer experience and boosting your revenue.

Setting up Lexy is swift and simple: upload your company documents, paste a code snippet onto your website, and you're done. No need for coding knowledge or hours spent on setting up flows or templates.

Lexy continuously improves its responses and expands its query-handling capacity through machine learning. If a query isn't answered, simply update your documents with the needed information, and Lexy will have the answer next time.

Moreover, Lexy resolves up to 95% of customer queries at just $0.10 per resolution, compared to the average $14 per query with a human agent. This not only saves resources but also substantially reduces customer service expenses.