Software Alternatives & Reviews

Kommunicate VS Engati

Compare Kommunicate VS Engati and see what are their differences

Kommunicate logo Kommunicate

Customer support automation platform with live chat and chatbots

Engati logo Engati

Adopt the power of automation and AI to engage billions of customers across the globe with the help of Chat Bot and Live Chat options.
  • Kommunicate Landing page
    Landing page //
    2023-09-27

Kommunicate is a world-beating customer support solution made by team Intentive. At Intentive, we have empowered 1000+ businesses with in-app messaging solutions. Being in the SaaS scenario for more than five years, we have embarked on a new journey to provide an all-in-one customer support solution to help you delight your customers in this consumer-first era. We are a team of 30+ hard working engineers, designers, marketers and sales superstars who live and breathe consumer-first products. We have an office in Bangalore, KA-IND. Drop by to say hello over a cup of coffee.

  • Engati Landing page
    Landing page //
    2023-10-07

Engati is a one-stop platform for delighted customers. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we're helping you find those customers too. The award-winning Marketing Automation platform, LeadMi, received some major upgrades and joined our family as Engati Acquire. https://youtu.be/aw1YfynL_4w https://youtu.be/L-qz6QzfAXk

Kommunicate videos

Live Chat Plugin Review | Chat Bot | Customer Service | Kommunicate

More videos:

  • Review - Kommunicate Overview - A Human+Bot Hybrid Support Platform
  • Review - What is Kommunicate ? | Overview | Human + Bot Hybrid Support
  • Demo - Welcome to Kommunicate! | On-boarding 2021

Engati videos

Engati Chatbot Platform Review | Best bot platform according to customers

More videos:

  • Review - Engati Chatbot Platform - FAQ(s)

Category Popularity

0-100% (relative to Kommunicate and Engati)
Customer Support
69 69%
31% 31
Chatbots
47 47%
53% 53
Business & Commerce
0 0%
100% 100
CRM
100 100%
0% 0

User comments

Share your experience with using Kommunicate and Engati. For example, how are they different and which one is better?
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  1. User avatar
    deepyanti advani
    · over 3 years ago
    · Reply

    my overall experience with the Engati is just unbelievable. It is damn easy to operate then any other chatbot platform. the overall product is damn customer friendly and can be easily managed anytime. even if some issues come up (rare occurrence) Engati team is always there to solve it within few minutes.

    I recommend - Engati.

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kommunicate and Engati

Kommunicate Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Kommunicate boasts seamless integrations with an array of third-party tools and services such as AWS, Dialogflow, Zendesk, Google Analytics, among others, enriching the functionality of your chatbot. Its user-friendly no-code builder, while intuitive, packs a punch, enabling the creation of intricate chatbot flows effortlessly.

Engati Reviews

  1. User friendly chatbot platform

    Engati is a no code chatbot platform which has an extremely user friendly interface and is also reasonably priced

    👍 Pros:    User friendly interface|Reasonable pricing
  2. Train your bot fast

    You can train your chatbot really fast with Engati. Don't need to manually add FAQs, just upload your knowledge-base and their DocuSense technology pulls answers to your users' questions.

    👍 Pros:    Multi-channel deployment|No coding required|Easy integration|Multilingual|Easy user interface|Support team always ready|Knowledge base|Multi user product
  3. Easy, Efficient, Value for money

    Been using Engati for over a year now. Had no issues. Their customer support is great and I haven't faced any downtime as of yet. The integrations are top notch and very surprising for the price that they are offering all of it. The best part about it all is that all of this with no coding involved.

    🏁 Competitors: Kore.ai, ManyChat
    👍 Pros:    Easy to use|Great value for the money|Great integrations|No coding required|Great customer support

Social recommendations and mentions

Based on our record, Kommunicate seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kommunicate mentions (1)

  • Best Front End Solutions
    Dialogflow Messenger is relatively limited. I'm searching for a front end solution that ideally also provides a live agent handoff. http://kommunicate.io seemed like the perfect fit, however, they don't support Dialogflow environments, which is a dealbreaker for us. Source: over 1 year ago

Engati mentions (0)

We have not tracked any mentions of Engati yet. Tracking of Engati recommendations started around Mar 2021.

What are some alternatives?

When comparing Kommunicate and Engati, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Agentbot - Agentbot is a Conversational AI Chatbot that enables you to automate, communicate and fix issues quickly with AI technology through Chatbots.

Drift - A messaging app that helps you grow your business.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Ticksy - Simple, beautiful customer support.

Rapiwha - Rapiwha provides an all-in-one WhatsApp API for businesses to grow without loss.