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Kommunicate VS Directly

Compare Kommunicate VS Directly and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Kommunicate logo Kommunicate

Customer support automation platform with live chat and chatbots

Directly logo Directly

Directly provides on-demand customer service apps.
  • Kommunicate Landing page
    Landing page //
    2023-09-27

Kommunicate is a world-beating customer support solution made by team Intentive. At Intentive, we have empowered 1000+ businesses with in-app messaging solutions. Being in the SaaS scenario for more than five years, we have embarked on a new journey to provide an all-in-one customer support solution to help you delight your customers in this consumer-first era. We are a team of 30+ hard working engineers, designers, marketers and sales superstars who live and breathe consumer-first products. We have an office in Bangalore, KA-IND. Drop by to say hello over a cup of coffee.

  • Directly Landing page
    Landing page //
    2023-02-03

Kommunicate videos

+ Add

Live Chat Plugin Review | Chat Bot | Customer Service | Kommunicate

More videos:

  • Review - Kommunicate Overview - A Human+Bot Hybrid Support Platform
  • Review - What is Kommunicate ? | Overview | Human + Bot Hybrid Support
  • Demo - Welcome to Kommunicate! | On-boarding 2021

Directly videos

+ Add

Earn $20 to $35 / Day Online as Chat Support - Non Voice Online Jobs in Directly

More videos:

  • Review - Directly Jobs - WORK FROM HOME With Customer Service Support
  • Review - Directly.live Review | Online Video Platform

Category Popularity

0-100% (relative to Kommunicate and Directly)

Kommunicate

Directly

Customer Support
83 83%
Customer Support
17% 17
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Chatbots
100 100%
Chatbots
0% 0
Forums
0 0%
Forums
100% 100

User comments

Share your experience with using Kommunicate and Directly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kommunicate and Directly

Kommunicate Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Kommunicate boasts seamless integrations with an array of third-party tools and services such as AWS, Dialogflow, Zendesk, Google Analytics, among others, enriching the functionality of your chatbot. Its user-friendly no-code builder, while intuitive, packs a punch, enabling the creation of intricate chatbot flows effortlessly.
Source: www.chat-data.com

Directly Reviews

We have no reviews of Directly yet.
Be the first one to post

Social recommendations and mentions

Directly might be a bit more popular than Kommunicate. We know about 1 link to it since March 2021 and only 1 link to Kommunicate. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kommunicate mentions (1)

  • Best Front End Solutions
    Dialogflow Messenger is relatively limited. I'm searching for a front end solution that ideally also provides a live agent handoff. http://kommunicate.io seemed like the perfect fit, however, they don't support Dialogflow environments, which is a dealbreaker for us. Source: over 1 year ago

Directly mentions (1)

  • Minecraft Support - Not even once
    After day 3 I had enough of the waiting and I ended up contacting support. I was immediately contacted by a so called "minecraft gamer" which is a automated bot via the site known as "directly.com" which microsoft uses for customer support with pre-written messages. It told me to just wait cause this is an issue they know of and cant do much about as it currently stands. I accepted the answer and waited another day. Source: over 2 years ago

What are some alternatives?

When comparing Kommunicate and Directly, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Drift - A messaging app that helps you grow your business.

Forumbee - Forumbee offers community forums for discussions, feedback and Q&A.

Ticksy - Simple, beautiful customer support.

Vanilla Forums - Build an engaging community forum using Vanilla's modern cloud forum software.

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