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Koha VS SupportNinja

Compare Koha VS SupportNinja and see what are their differences

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Koha logo Koha

Koha is the first free and open source software library automation package (ILS).

SupportNinja logo SupportNinja

Kick-Ass Outsourced Support for Startups
  • Koha Landing page
    Landing page //
    2022-12-29
  • SupportNinja Landing page
    Landing page //
    2023-04-30

Koha videos

+ Add

KOHA Canned Dog Food & Dehydrated Food Mixes Review and Analysis

More videos:

  • Review - NGÀY XƯA CÓ MỘT CON BÒ (Phần 1: Cốt Truyện) I Koha Review
  • Review - KOHA the first open-source Integrated Library System (ILS): An overview of its functions

SupportNinja videos

+ Add

Customer Experience with SupportNinja | Solutions Series

More videos:

  • Review - Technical Support with SupportNinja | Solutions Series
  • Review - Why Do We Love SupportNinja?

Category Popularity

0-100% (relative to Koha and SupportNinja)

Koha

SupportNinja

CMS
100 100%
CMS
0% 0
Customer Support
0 0%
Customer Support
100% 100
LMS
100 100%
LMS
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Koha and SupportNinja. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Koha seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Koha mentions (10)

  • Collection tracking?
    Koha library system? https://koha-community.org/. Source: 5 months ago
  • Need help for setting up a library.
    Koha Library Software is a free & open source library system. Source: 12 months ago
  • FOSS lending system for $stuff
    We are lending stuff like books, laptops, beer benches (hallo freunde) and other stuff. Currently we are using librebooking, but obviously this is not the intended use case. Stuff like maximum lended objects is relevant to us. I saw koha which looks promising, but as it is intended for a library it has any features we dont need, such as acquistion. Any ideas? Source: about 1 year ago
  • What would be the easiest way to catalog every prop my school drama department has?
    On the harder side of the world, there are entire open source products like Koha (https://koha-community.org) and Evergreen (https://evergreen-ils.org) that are capable of running large libraries, but require installation and systems maintenance. On the easier, something like Librarycat (https://www.librarycat.org) might work fine for your needs (and if you end up using it, lmk...the developer is a friend) or... Source: over 1 year ago
  • help needed - library Software
    KOHA is open source software: https://koha-community.org/. Source: over 1 year ago
View more

SupportNinja mentions (0)

We have not tracked any mentions of SupportNinja yet. Tracking of SupportNinja recommendations started around Mar 2021.

What are some alternatives?

When comparing Koha and SupportNinja, you can also consider the following products

Alma - Meet Alma, a modern and affordable integrated student information system (SIS) and learning...

SupportYourApp - Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.

Follett Destiny Library Manager - Follett Destiny Library Manager is a complete library management system that can be accessed from anywhere.

Influx - Customer support as a service

Sierra ILS - Sierra is designed to make your library effective.

TaskUs - Outsourced customer support (powers Uber & Hotel Tonight)

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