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Kiwi.com VS Expedia

Compare Kiwi.com VS Expedia and see what are their differences

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Kiwi.com logo Kiwi.com

Find and book the best low-cost flights all around the world

Expedia logo Expedia

Save up to 60% with Expedia Mobile Exclusive hotel deals!
  • Kiwi.com Landing page
    Landing page //
    2023-07-24
  • Expedia Landing page
    Landing page //
    2023-09-15

Kiwi.com

Website
kiwi.com
Release Date
2012 January
Startup details
Country
Czech Republic
State
Jihomoravsky kraj
City
Brno
Founder(s)
Jiri Hlavenka
Employees
1,000 - 1,999
Edit details

Expedia

Website
expedia.com
Release Date
-
Edit details

Kiwi.com features and specs

  • Comprehensive Search Engine
    Kiwi.com provides a powerful search engine that aggregates flights, trains, and buses worldwide, offering a wide array of travel options.
  • Virtual Interlining
    Kiwi.com's Virtual Interlining technology allows users to book multi-airline itineraries at competitive prices, even if the airlines do not have codeshare agreements.
  • Kiwi.com Guarantee
    The Kiwi.com Guarantee ensures coverage in cases of connection disruptions, offering assistance with rebooking and accommodation, which adds security to complex travel itineraries.
  • User-Friendly Interface
    The platform features an intuitive and user-friendly interface that simplifies the process of searching, comparing, and booking travel.
  • Mobile App
    Kiwi.com offers a mobile app that enhances the user experience by providing convenient access to bookings, real-time updates, and travel management tools.

Possible disadvantages of Kiwi.com

  • Customer Service Issues
    Some users have reported difficulties in reaching Kiwi.com's customer service, as well as experiencing delays in receiving support and resolutions.
  • Hidden Fees
    There have been reports of hidden fees or unexpected charges during the booking process, which can lead to higher-than-anticipated costs.
  • Refund and Cancellation Policies
    Kiwi.com’s refund and cancellation policies can be restrictive, and users have reported challenges in receiving refunds in a timely manner.
  • Complex Itinerary Risks
    While Virtual Interlining offers more travel options, it can also introduce complexity and risk, especially if the user misses a connection or if one leg of the journey is disrupted.
  • Third-Party Bookings
    Since Kiwi.com operates as an intermediary, there can be complications or confusion when dealing directly with airlines or other service providers for changes or issues related to bookings.

Expedia features and specs

  • Comprehensive Travel Services
    Expedia offers a wide range of travel services including flights, hotels, car rentals, and vacation packages, making it a one-stop shop for travelers.
  • User-Friendly Interface
    The website is designed to be easy to navigate, allowing users to search for and book travel arrangements with ease.
  • Customer Reviews and Ratings
    Expedia provides access to customer reviews and ratings for most hotels and services, helping users make informed decisions.
  • Reward Program
    Expedia Rewards allows users to earn points on bookings, which can be redeemed for discounts on future travel.
  • Bundle Savings
    Users can save money by bundling services such as flights and hotels into a single package deal.

Possible disadvantages of Expedia

  • Service Fees
    Expedia may charge service fees for bookings, which can increase the overall cost of travel arrangements.
  • Customer Service
    Some users report mixed experiences with Expedia's customer service, particularly in resolving issues and obtaining refunds.
  • Cancellation Policies
    Cancellation policies can vary significantly, and some bookings made through Expedia may be non-refundable or have strict cancellation terms.
  • Dependence on Third Parties
    Expedia acts as an intermediary between travelers and service providers, which can sometimes lead to miscommunications or difficulties in coordinating changes.
  • Misleading Prices
    Initial prices displayed on Expedia may not include taxes, fees, and other charges, leading to higher final costs than initially expected.

Kiwi.com videos

+ Add

Customer Testimonial: Skypicker

More videos:

  • Review - Avoid This HUGE Mistake When Booking Flights - Kiwi.com
  • Review - Kiwi.com Reviews - Avoid at all costs buying travel through KIWI

Expedia videos

+ Add

VLOGMAS DAY 22 ❄ EXPEDIA FLIGHT FAIL // CUSTOMER SERVICE "REVIEW"

More videos:

  • Review - EXPEDIA FLIGHT FAIL CUSTOMER SERVICE REVIEW
  • Review - What is the best hotel booking site!? | Expedia vs. Hotels.com vs. Booking.com

Category Popularity

0-100% (relative to Kiwi.com and Expedia)

Kiwi.com

Expedia

Travel
22 22%
Travel
78% 78
Travel & Tourism
31 31%
Travel & Tourism
69% 69
Vacation Rental
7 7%
Vacation Rental
93% 93
Airlines
100 100%
Airlines
0% 0

User comments

Share your experience with using Kiwi.com and Expedia. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kiwi.com and Expedia

Kiwi.com Reviews

Best Tools for Planning a Vacation to Ireland in 2025
Based in the Czech Republic, Kiwi's claim to fame is that they can combine flights and other forms of transportation into a single booking, all for a low price.
Source: irelandonabudget.com
17 Best Skyscanner Alternatives Sites
In addition to prompt alerts, daily deals, and a clean layout, Kiwi.com delivers an accessible pricing map, allowing you to see fares from various airports all over the globe. One might say that this flight comparison site quite literally puts the world at your fingertips. It also covers you in the case of schedule changes or delays by way of the Kiwi guarantee.
Source: manofmany.com
The 9 Best Skyscanner Alternatives To Book Cheap Travel
Kiwi.com is a bit different than most of the other search engines. It is a tool you can use just like Skyscanner, but it is an OTA. An OTA is an online travel agent. There are customer service people who have a slight guarantee to help you out. They will book flights for you as a travel agent will.
Source: thefrugalexpat.com
Third Party Airfare Booking Sites: The Power Rankings - who to trust, who to avoid
It does not appear that Kiwi has any sort of 24 hour cancellation policy. It's best to assume you cannot cancel your flight within 24 hours of booking without paying a hefty fee.
Source: www.yyzdeals.com

Expedia Reviews

Hotels for Business Travel: Key Players and Essentials
Expedia: Expedia for Business provides tools to manage company travel, offering detailed reporting and integration with corporate systems.
Source: medium.com
The 17 Best Websites for Booking Hotels at the Cheapest Prices [2024]
Hot Tip: While you won’t earn points through the hotel’s loyalty program when you book through Expedia, you can earn credit card points. Look for cards that earn points in the general “travel category,” like the American Express® Green Card, the Chase Sapphire Reserve®, or the Citi Strata Premier℠ Card, all of which earn 3x points on hotels.
Source: upgradedpoints.com
The Best Travel Apps for 2025
Expedia is an all-in-one travel aggregator search and purchase site, also sometimes called a fare aggregator site. In other words, you can search for flights, accommodations, and car rentals across many providers to get the best options. You purchase or reserve your travel details right from Expedia, not the airline, hotel, or other provider. Expedia is part of Expedia...
Source: www.pcmag.com
Top 30 Booking.com Competitors (Updated in 2023)
Expedia Group is a comprehensive online travel brand that offers various services, including booking flights, hotels, rental cars, and vacation packages. With a user-friendly interface and a wide selection of options, Expedia Group aims to provide a one-stop solution for travelers seeking convenience and choice in their travel planning.
Source: www.marketing91.com
Best and Worst Hotel Booking Sites for 2024
Frommer’s regularly dives into the data to determine the best hotel sites, and this year produced quite a shakeup in our top 10. Three onetime stalwarts (Priceline, Expedia, and Hotels.com) were driven off our list by newcomers, including one site that had never before earned a Frommer's Top 10 slot after eight years of trying. Meanwhile, one formerly mighty booking engine...
Source: www.frommers.com

Social recommendations and mentions

Based on our record, Expedia seems to be more popular. It has been mentiond 45 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kiwi.com mentions (0)

We have not tracked any mentions of Kiwi.com yet. Tracking of Kiwi.com recommendations started around Mar 2021.

Expedia mentions (45)

  • The Complete API Product Management Guide: From Strategy to Implementation
    The business impact is significant—Harvard Business Review reports that Salesforce generates half its revenue through APIs, while Expedia attributes 90% of its revenue to them. - Source: dev.to / about 1 month ago
  • FTC Launches Probe into 'Surveillance Pricing'
    It's also depends on where you come from. The price if you go to the airline's website directly may not match what you'd get off you come in via http://flights. Google.com or http://expedia.com. - Source: Hacker News / 9 months ago
  • What is the best website for travel packages to WDW?
    So I am planning a trip to WDW for two next year. I am looking at expedia.com for it's travel packages of booking flights and hotels, but am wondering, is their a better website for finding such packages? Source: over 1 year ago
  • Whats a chill hostel in Greece?
    Some booking websites allow you to search specifically for hostels. I just took a quick glance, and expedia.com allows it. Booking.com doesn't appear so, but maybe I missed something. Source: almost 2 years ago
  • Hotels or AirBnb?
    Whatever safe bed you can find at this point. You've left it too late to be picky and it's looking like it's going to be the start of the the busiest, boomiest tourist season here in Italy ever. Expect to have to stay very, very, very far from city centers and transit connections or to pay $400+/night on a place. Don't be picky, just start looking now at both AirBnb and hotels (booking.com or expedia.com are the... Source: almost 2 years ago
View more

What are some alternatives?

When comparing Kiwi.com and Expedia, you can also consider the following products

Skyscanner - Skyscanner.com compares over 1000 airlines to find you the cheapest airfares, fast.

KAYAK - KAYAK is a travel search engine that searches hundreds of other travel sites at once. Our helpful tools & features find you the information you need to make the right decisions on flights, hotels, rental cars and vacation packages.

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...

Momondo - Find cheap flights with Momondo.

Tripadvisor - The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.

Google Flights - Find cheap flights in seconds, explore destinations on a map, and sign up for fare alerts on Google Flights.

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