Software Alternatives & Reviews

Kimola Cognitive VS BoldDesk

Compare Kimola Cognitive VS BoldDesk and see what are their differences

Kimola Cognitive logo Kimola Cognitive

A rock-solid machine learning platform for research professionals to analyze and classify consumer conversations -or any text data- automatically.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Kimola Cognitive Landing page
    Landing page //
    2023-07-21

Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are TOP skills of Kimola Cognitive:

  • Scrape Web and Collect Reviews Data analysis starts with data collection, and we made it as easy as pie. Kimola offers a web browser extension for marketing and research professionals to scrape content from the web to analyze and classify. It supports over 20 mediums, such as Amazon, Yelp, Youtube, Capterra, and TrustPilot. Add this extension to your browser and set it up with one easy step to get started.

  • Pre-Built models There is a gallery of ready-to-use machine learning models for the most common use cases like sentiment and hate speech analysis along with consumer conversations around SaaS products, mobile apps, games. Choose one or more models to classify your data.

  • Create & store custom machine learning models Every research is a different journey to understand humankind, so requirements will usually be unique. That's why Kimola Cognitive also supports creating custom Machine Learning models by training your own dataset. The platform takes care of choosing the best performing statistical model for your training set to ensure the best accuracy rate possible.Your custom machine learning models are hosted on Kimola Cognitive and can be used via the user interface and API.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Kimola Cognitive

Website
kimola.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2017 April

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Kimola Cognitive features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Kimola Cognitive videos

Meet Kimola Cognitive

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Kimola Cognitive and BoldDesk)
NLP And Text Analytics
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kimola Cognitive and BoldDesk

Kimola Cognitive Reviews

  1. I work in an e-commerce industry. I take Amazon reviews of the product and analyze them by e-commerce model. Also, using the GPT integration to write Amazon product descriptions makes my job a lot easier. This is very good for SEO.

  2. Perfect for starting to data models and anaylze

    like the models and the chrome extension for getting the data. It used to take me one tool to scrape the data then another to analyse the data but now with the models Im in heaven with it all in this one tool.

    🏁 Competitors: monkeylearn, Keatext
    👍 Pros:    Im a big fan its much easier to use and the ui/ux is smooth relative to its competitors i've used.
    👎 Cons:    Getting data and analyzing it. now its a breeze. its killed 2 subscriptions for me.

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kimola Cognitive mentions (0)

We have not tracked any mentions of Kimola Cognitive yet. Tracking of Kimola Cognitive recommendations started around Apr 2023.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Kimola Cognitive and BoldDesk, you can also consider the following products

monkeylearn - Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Deep-Talk.ai - Deep Talk is the easiest way to turn customer and employee feedback into analytics and actionable data.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Keatext - Your most impactful CX improvements start here

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!