parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Seald - Keep your conversations secure, everywhere.
Sendcloud - The all-in-one shipping platform for e-commerce
Crypho - End-to-end-encrypted messaging and file sharing
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Spike - Spike solves businesses' communication chaos by bringing together email, team chat, collaborative docs, and meetings, into one feed.
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.