Keatext VS Ticket Tailor

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

• Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

• Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

• Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

• Contextual recommendations with SWOT chart
• Customizable, interactive dashboard
• Sentiment categories including customer suggestions and questions
• Topic and opinion heatmap
• Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

Three reasons to choose Ticket Tailor to sell your tickets online:

1. Low, fair and simple fees:

Ticket Tailor only charges a small flat fee per ticket and offers charity discounts.

2. Exceptional support:

24/7 customer support with an average response time of less than 2 minutes, means there is always someone on hand to help.

3. Easy-to-use:

No technical or ticketing skills required, the product is designed to be intuitive for first-time users and feature-rich enough for ticketing experts.

Features and benefits

With Ticket Tailor low fees and simplicity does not come at the expense of a ticketing platform packed with advanced and handy features to meet the needs of even the most complex of events.

• Free for free tickets
• Free check-in app for on the day registration
• Manage time-slots and ongoing events with our calendar feature
• Fully featured seating chart tool
• Customisable checkout form, tickets and event pages
• Embed on your own website
• Send automated emails
• Discount and voucher codes
• Easily refund and transfer tickets
• Integrate to 100s of other platforms
• Open API for custom integrations

And more...

• Ticketing with purpose

With every ticket sold on Ticket Tailor we commit to donate 1p/1.3c to climate charities. We are also a carbon-neutral business.

Have more questions? Contact us at hi@tickettailor.com.