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Keatext VS SkillMirror

Compare Keatext VS SkillMirror and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

SkillMirror logo SkillMirror

SkillMirror is an advanced level applicant tracking solution that comes with an inbuilt IVR mechanism in order to deliver a more realistic experience.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • SkillMirror Landing page
    Landing page //
    2023-09-01

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

SkillMirror features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

SkillMirror videos

+ Add

Skillmirror's Recruitment Genie (Applicant tracking system with Inbuilt IVR calling)

More videos:

  • Tutorial - Skillmirror's Applicant Tracking System Tutorials - Candidate Screening
  • Tutorial - Skillmirror's Applicant Tracking System Tutorial - How To Schedule Interviews

Category Popularity

0-100% (relative to Keatext and SkillMirror)

Keatext

SkillMirror

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
HR
0 0%
HR
100% 100

User comments

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What are some alternatives?

When comparing Keatext and SkillMirror, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Sage People - Sage People is a cloud-hosted human resources solution for managing talents from acquisition and onboarding to training and retaining.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Workable - Hire better with Workable. Post to the top job boards and enjoy a simple, intuitive applicant tracking system, made for teams. Start a free trial today.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

ATS OnDemand - ATS OnDemand is a scalable applicant tracking platform that provides businesses with all the major tools when it comes to monitoring applicants.

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