Keatext
Chattermill
RapidMiner
Farrago
monkeylearn
Tibco Data Science
Stratifyd
Customer Thermometer
Kimola Cognitive
monkeylearn
Deep-Talk.ai
Chattermill
NLP Cloud
Amazon Comprehend
BytesView
Qualtrics
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.
Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.
Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data
Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent
Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting
Key features
The application is cloud-based and requires no advanced setup or training to start getting insights.
Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.
Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are TOP skills of Kimola Cognitive:
Scrape Web and Collect Reviews Data analysis starts with data collection, and we made it as easy as pie. Kimola offers a web browser extension for marketing and research professionals to scrape content from the web to analyze and classify. It supports over 20 mediums, such as Amazon, Yelp, Youtube, Capterra, and TrustPilot. Add this extension to your browser and set it up with one easy step to get started.
Pre-Built models There is a gallery of ready-to-use machine learning models for the most common use cases like sentiment and hate speech analysis along with consumer conversations around SaaS products, mobile apps, games. Choose one or more models to classify your data.
Create & store custom machine learning models Every research is a different journey to understand humankind, so requirements will usually be unique. That's why Kimola Cognitive also supports creating custom Machine Learning models by training your own dataset. The platform takes care of choosing the best performing statistical model for your training set to ensure the best accuracy rate possible.Your custom machine learning models are hosted on Kimola Cognitive and can be used via the user interface and API.
Keatext Kimola CognitiveNo features have been listed yet.
I work in an e-commerce industry. I take Amazon reviews of the product and analyze them by e-commerce model. Also, using the GPT integration to write Amazon product descriptions makes my job a lot easier. This is very good for SEO.
like the models and the chrome extension for getting the data. It used to take me one tool to scrape the data then another to analyse the data but now with the models Im in heaven with it all in this one tool.
Chattermill - Extract actionable insights from customer feedback using deep learning
monkeylearn - Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.
RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.
Deep-Talk.ai - Deep Talk is the easiest way to turn customer and employee feedback into analytics and actionable data.
Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.
NLP Cloud - High performance AI models, ready for production, served through a REST API. Fine-tune and deploy your own models. Easily use generative AI in production.