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Keatext VS Dynatrace

Compare Keatext VS Dynatrace and see what are their differences

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Keatext logo Keatext

Your most impactful CX improvements start here

Dynatrace logo Dynatrace

Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Dynatrace Landing page
    Landing page //
    2023-01-14

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Dynatrace features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Dynatrace videos

+ Add

Dynatrace Demo - 5 minute getting started overview

More videos:

  • Review - How Dynatrace Works
  • Review - Dynatrace Year 2016 In Review

Category Popularity

0-100% (relative to Keatext and Dynatrace)

Keatext

Dynatrace

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using Keatext and Dynatrace. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keatext and Dynatrace

Keatext Reviews

We have no reviews of Keatext yet.
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Dynatrace Reviews

Top 10 Grafana Alternatives in 2024
Dynatrace is a unified observability and security platform with amazing application management capabilities.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Dynatrace is a comprehensive observability and application performance management (APM) platform designed for monitoring that can be used as a Grafana alternative. It offers a wide range of features and capabilities to monitor, diagnose, and optimize application performance in complex, dynamic environments.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
Dynatrace is great for big businesses looking for enterprise-level monitoring. It’s great for providing essential business metrics across numerous digital platforms, and even implements casual AI to help automate complex workflows.
Source: sematext.com
5 Best DevSecOps Tools in 2023
There are many platforms that can be utilized for monitoring and alerting. Some examples are New Relic, Datadog, AWS CloudWatch, Sentry, Dynatrace, and others. Again, these providers each have pros and cons related to pricing, offering, ad vendor lock-in. So research the options to see what may possibly be best for a given situation.
Source: devopsauthority.tech
The Top 10 Website Session Recording Tools for 2022
The Dynatrace session recording software allows you to capture every contact a customer has with your website. Dynatrace has a session replay interface that offers perceptions into the actions of your customers. With the support of these insights, you can produce flawless user experiences while also unifying business and IT. You can easily discover, troubleshoot, and fix...
Source: siterecording.com

What are some alternatives?

When comparing Keatext and Dynatrace, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

AppDynamics - Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

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