Software Alternatives & Reviews

Keatext VS Domo

Compare Keatext VS Domo and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

Domo logo Domo

Domo: business intelligence, data visualization, dashboards and reporting all together. Simplify your big data and improve your business with Domo's agile and mobile-ready platform.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Domo Landing page
    Landing page //
    2023-10-08

Keatext

Website
keatext.ai
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Domo features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Domo videos

Domo Overview

More videos:

  • Review - Domo Customer Review: National Geographic
  • Review - Domo Customer Review: La-Z-Boy

Category Popularity

0-100% (relative to Keatext and Domo)
NLP And Text Analytics
100 100%
0% 0
Data Dashboard
2 2%
98% 98
Customer Experience Management
Business Intelligence
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keatext and Domo

Keatext Reviews

We have no reviews of Keatext yet.
Be the first one to post

Domo Reviews

25 Best Statistical Analysis Software
Intuitive interface: Domo offers an easy-to-use interface that allows users to quickly navigate and interact with their data, making it suitable for users with varying levels of technical expertise.
Funnel.io Alternatives and Competitors in 2022
Domo is software that specializes in data visualization and business intelligence. Here you can find more information about Domo alternatives and competitors.
Source: improvado.io
The Top 14 Marketing Analytics Tools For Every Business
The Domo platform is best for C-level executives working at enterprise companies who are looking for a non-marketing specific BI tool to be used company-wide, one that can create executive level dashboards. Domo is not focused specifically on data from marketing efforts. It is used for more general business data. This means that when it comes to company-wide business...
Source: improvado.io
Domo vs Datorama vs Improvado vs Funnel.io vs Supermetrics
"Prior to investing in DOMO ensure that your data sources will allow an outside feed/API. We did find one of our EHRs would not allow this and it requires a manual process for us to feed the data to DOMO. This does not allow real-time data to be reflected in several of our reports."
Source: improvado.io

Social recommendations and mentions

Based on our record, Domo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

Domo mentions (1)

  • URL with Login code
    We currently use domo.com and need to display dashboards to screens. Source: almost 2 years ago

What are some alternatives?

When comparing Keatext and Domo, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Sisense - The BI & Dashboard Software to handle multiple, large data sets.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.